What you will do:

 Account Management: Build and maintain strong, long-term relationships with assigned dealers and strategic partners.

 Performance Monitoring: Track and analyze partner performance metrics, identify gaps, and lead improvement initiatives.

 Problem Resolution: Act as the primary point of contact for partner issues, ensuring swift resolution and continuous satisfaction.

 Market Intelligence: Gather market insights and feedback from partners to inform product, pricing, and go-to-market strategies.

 Cross-functional Collaboration: Work closely with marketing, credit, operations, and product teams to ensure seamless partner experience and execution.

 Reporting: Prepare regular reports on account performance

What you will need:

Bachelor's degree in Business, Sales, Marketing, or a related field.

Minimum 3 years of experience in account management, B2B sales, or partner management, preferably in fintech, telecom, or consumer electronics.

Experience in smartphone financing, digital lending, or BNPL business models

Strong understanding of dealer/distributor ecosystems in Kenya

Proven track record of achieving sales targets and managing strategic accounts.

Excellent communication, negotiation, and relationship-building skills.