Key responsibilities

Implement and refine targeted recruitment and retention strategies to expand membership and diversify the organisation’s base. Regularly assess and enhance membership benefits to align with industry trends and member needs.

Collaborate with the Membership Lead to foster strong relationships with members, encouraging active participation in events and initiatives.

Identify and pursue strategic partnership opportunities, grants, and projects that generate new revenue streams for the organisation.

Create and execute comprehensive sponsorship strategies for events, research initiatives, and training programs to maximise funding opportunities.

Track and report on annual income targets, ensuring these are met in line with the organisation’s strategic objectives.

Manage the day-to-day operations of organisational programs, ensuring high-quality and timely delivery of services.

Analyse and optimise operational processes, systems, and infrastructure to enhance performance and cost efficiency.

Develop and maintain organisational policies related to governance, compliance, health & safety, and conduct, ensuring they meet current regulations and standards.

Cultivate and manage relationships with vendors and partners, focusing on performance evaluation and ensuring value for investment.

Assess the financial implications of contracts and projects, providing strategic recommendations to the CEO for informed decision-making.

Oversee the planning and delivery of key events, including the Annual Conference, ensuring high standards of quality and engagement.

Negotiate and manage contracts with event vendors, coordinating logistics to deliver successful and impactful events.

Direct the organisation’s training programs and policy advocacy initiatives, ensuring they are financially sustainable and aligned with member needs.

Professional Experience, Educational background and skills required

Degree in Business, Economics, Marketing, or related field.

10+ years’ experience in operations and business development, with a minimum of 5 years in a management role.

Proven track record in income generation through sponsorships, memberships, or partnerships.

Excellent project management, organisational, and negotiation skills.

Experience in scaling programmes and building strategic partnerships.

Commercial mindset with a focus on revenue growth and sustainability.

Strong systems orientation with consistent delivery of high standards.

Ability to innovate in a lean organisation and implement change.

Strategic thinker with hands-on execution capability.

Energetic, adaptable, and collaborative.