Responsibilities

Cashiering & Reconciliation: Manage cash and M-Pesa transactions, maintain accurate records, and perform daily cash and bank reconciliations to ensure consistency with physical balances.

Invoicing & Financial Processing: Enter and process customer sales orders in NetSuite ERP, generate accurate invoices, debit and credit notes, and coordinate with teams to ensure timely fulfillment and compliance with documentation standards.

Financial Documentation & Reporting: Prepare monthly branch financial and operational reports; maintain organized and up-to-date records in both digital and physical formats.

Administrative & Reception Support: Provide front-desk support, handle calls, visitors, mail and office supplies, and assist with filing, housekeeping and general administrative tasks.

Stakeholder Support & Service Excellence: Offer prompt professional support to internal teams, customers, vendors and principals. Collaborate across departments to resolve queries and improve service delivery.

Compliance & Process Adherence: Follow all SOPs, financial and governance policies and quality standards. Support audits, compliance training and continuous improvement initiatives.

Team Support & Positive Work Culture: Contribute to a cohesive work environment, support colleagues, and maintain a proactive, solutions-oriented attitude.

Qualifications

CPA Part II and/or Diploma in Finance, Accounting, or a related field.

At least 2 years of relevant experience in a similar financial and administration function preferably within a busy commercial or healthcare environment.

Proficiency in basic accounting, cashiering, invoicing, and in the use of ERP systems (NetSuite experience will be an advantage).

Competency in Microsoft Excel, general bookkeeping tools and M-Pesa reconciliation processes.

High level of accuracy, integrity and confidentiality in handling financial data.

Strong interpersonal and communication skills to support cross-functional collaboration.

Excellent organizational skills, keen attention to detail, and ability to manage multiple tasks simultaneously.

Ref: HAR/HR/AD/063