Responsibilities

Warehouse Operations Management: Oversee the full spectrum of daily warehouse activities including receiving, storage, order picking, packing and dispatch, ensuring strict compliance with GDP, PPB and cold chain standards for pharmaceutical and medical products.

Compliance and Quality Assurance: Ensure warehouse operations are aligned with MOH, PPB and the company’s SOPs by implementing quality management systems, supporting audit readiness, managing recalls and coordinating CAPAs.

Team Leadership and Performance: Lead, train and motivate the warehouse team to uphold high performance, safety and compliance standards while fostering a culture of accountability and continuous improvement.

Inventory and Systems Management: Leverage WMS/ERP systems (NetSuite) to maintain real-time inventory accuracy, optimize stock levels and collaborate with supply chain, and other Business Units on inventory planning and replenishment.

Health, Safety & Environmental Compliance: Enforce OSHA and pharmaceutical safety protocols, conduct routine risk assessments, and maintain a hygienic, contamination-controlled warehouse environment.

Cross-functional Coordination & Reporting: Collaborate closely with Dispatch, Commercial, Regulatory and QA teams to ensure timely order fulfilment and provide accurate operational reports to senior management.

Qualifications

Diploma and/or Bachelor’s Degree in Supply Chain Management, Logistics, Warehouse Management or a related field.

Professional certifications in warehousing/logistics (e.g., CILT, KISM) and GDP/GSP training will be an advantage.

Minimum 8 years of experience in warehouse management, with at least 3 years in the pharmaceutical or medical distribution sector and in a leadership role.

Experience working with PPB, WHO standards and MOH regulations is required.

Proficiency in WMS and ERP systems is essential.

Ref: HAR/HR/AD/053