Role Purpose

Reporting to the Facilities Manager and working as part of the overall Facilities Team, the Assistant Facilities Manager will manage a range of soft services and provide the necessary support to ensure the efficient and effective running of the site.

What this job involves

• Manage the team providing first line soft services to the site(s), including reception, mail operations, meeting & events, cleaning, waste & recycling, vending & food services
• Monitor and maintain office equipment and supplies
• Manage and maintain regular contact and meetings with relevant vendors - to report on issues, recommendations and cost estimates
• Weekly walk-round with the vendor cleaning manager ensuring cleaning quality standards are maintained
• Manage Trouble Ticket (Remedy) requests (helpdesk) - interface with internal customersand action queries promptly in line with service level agreements
• Manage daily health & safety issues – maintaining regular scheduled meetings and records of the fire and safety teams/fire drills/safety equipment/training
• Travel/Visitors’ support – interface with locally approved hotels – assist Client global travel & hotel managers in information gathering and communicating up to date information to staff.
• Assist in the organizing of internal and external Client events
• Managing the quality of conferencing facilities
• Manage food and kitchen facilities – provide direction to housekeepers
• Raise purchase orders
• Manage Wiki pages and other communication channels for the site(s)
• Deputise / provide cover for Building Operations Engineer / Facilities Manager when appropriate
• Responsible for all other duties and tasks as assigned

Every day is different, and in all these activities, we’d encourage you to show your ingenuity

Sounds like you? To apply you need to have:

• Knowledge of the Facilities/Office Services Coordinator role
• Previous experience of working within a in a high profile corporate environment
• Previous reception or hospitality experience
• Education: Diploma/degree level
• Problem solving skill
• Good decision making
• Excellent written/verbal communications
• Spreadsheet and word processing
• Customer focused
• Good inter-personal skills
• Assertive
• Attention to detail