Guest Relations Officer at Conrad Hotel – Etihad Towers in Abu Dhabi. This role is focused on delivering exceptional customer service, assisting with guest inquiries, and ensuring a personalized experience.

Key Responsibilities:

Greet and welcome guests, ensuring a positive first impression.

Address guest inquiries and resolve complaints promptly.

Anticipate guest needs and offer personalized services.

Assist with check-in/check-out and VIP guest services.

Coordinate with hotel departments to fulfill guest requests.

Maintain accurate guest records and follow-up to ensure satisfaction.

Qualifications:

High school diploma (hospitality certifications are a plus).

Previous experience in guest relations or customer service.

Strong communication, problem-solving, and organizational skills.

Flexibility to work day and night shifts.

Interested and can start immediately? Send your CV + 2x2 photo to [email protected].

Job Type: Full-time