Posted:Mar 5
By:Hiring Kenya
Company Details
Industry:
Civil Engineering
Description:
We are Tarpo. A tightly knit family so passionate about helping you deliver a successful event. We take joy in your success and we know you depend on us. So we are here, for your event, like your best friend always is! We’re not bragging about our qualifications and experience because we’ve been around so long, it’s no longer what defines us. We work within the realms of practicality and safety before anything else. We deal with events so large, there’s only one of us in the world that plans our logistics like we do, performs like we do and smiles like we do. We do events. Outdoor events to be precise. Tents mainly, but we have a few ideas up our sleeves from time to time. For a company that spent years in the tented camp industry, you’d think we’d know what portability and practicality are. You’re right. We do know! Our mobile luxury camping equipment can create the perfect bush wedding, outdoor conference, team building, retreat ... and we can accommodate all 400 of you. Glamping... so you can breathe the fresh air and still feel like you’re at home!
Job Description
Are you a highly motivated sales professional passionate about building strong business relationships? Do you thrive in an outbound sales environment and have a proven track record of exceeding targets? If so, we want you to join our dynamic team!
Key Responsibilities:
- Business Development: Develop and execute an individual sales strategy focused on outbound sales, including cold calling and nurturing leads, to establish and maintain strong business relationships.
- Customer Engagement: Understand customer needs and specifications to propose tailored solutions that deliver exceptional value.
- Sales Management: Ensure timely invoicing and manage the credit control process, following up on outstanding amounts due.
- Quality Assurance: Handle all sales inquiries and customer concerns in accordance with our Quality Management System, ensuring a professional and courteous approach.
- Product Knowledge: Effectively demonstrate product samples and communicate specifications and variations to align offers with customer requirements, including the recommendation of custom design solutions
- Professionalism: Be punctual for customer meetings and adhere to HSE requirements during site visits, presenting yourself professionally.
- Clear Communication: Communicate with customers clearly and concisely, confirming verbal agreements in writing to avoid ambiguity.
- Team Collaboration: Liaise with senior management to provide client feedback and ensure accurate and timely quotations.
- Public Relations: Promote the company’s products and services while upholding a positive corporate image.
- Customer Satisfaction: Expedite the resolution of customer problems and complaints to maximise satisfaction and enhance the reputation of our Events division.
- Documentation: Accurately document all sales inquiries and follow-ups in the Sales Inquiry Form (SIF) and update details in the CRM system.
- Production Coordination: Collect and communicate customer requirements for production, ensuring all sales orders are confirmed and signed as necessary.
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Qualifications:
- Business-related degree or equivalent, with at least 2 years of experience in outbound sales selling high-value products
- A proven track record in outbound sales, particularly in construction, interior design, sales of custom design solutions or hospitality, is a plus.
- Ability to understand and articulate customer's requirements and recommend custom design solutions to suit their application from a range of a combination of materials
- Hands-on experience in engaging with diverse stakeholders and effectively addressing their unique needs within a complex organisational structure
- Excellent communication and interpersonal skills, focusing on establishing long-term business relationships.
- Highly motivated, target-driven, and able to work independently and collaboratively within a team.
- Strong organisational skills and attention to detail to effectively manage multiple inquiries and sales processes.
- Familiarity with CRM systems and sales documentation.
Education: Degree, Diploma
Employment Type: Full Time