Relationship Officer -Loan Officer

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Company Details
Industry: Consulting
Description: At Human Capital Outsourcing Limited, our journey began in 2017. We're not just an HR consultancy firm; we're your trusted strategic partners in realizing your vision. Over the years, our commitment to excellence has guided us through a path of continuous growth and learning
Job Description

Key Responsibilities

  • Identifying both prospective and existing clients needs then match them with the solutions we provide to grow the business
  • New client's acquisition
  • Properly educating the clients on our product terms and conditions
  • Ensuring that loans sizes and terms are geared towards the borrower's present repayment capability.
  • Analyzing business activities to identify and avoid funding high risk ones.
  • Analyzing seasons with difficulties in loan repayment and taking steps to minimize risk exposure Build a good self and company reputation to grow customer loyalty
  • Always ensuring you have polished first contacts/impressions with clients.
  • Being respectful and diligent when dealing with people
  • Being effective in handling customer complains.

Qualifications

  • Bachelor's degree/Diploma in any business-related course
  • MUST have a minimum of 2 years of experience in a similar role from a microfinance/microcredit Industry
  • Strong negotiation and communication skills.
  • Ability to handle difficult conversations tactfully.
  • Knowledge of revolving credit products and financial services regulations.
  • Proficiency in data analysis and collection software.
  • Commitment to ethical practices and customer service excellence.
Education: Degree, Diploma
Employment Type: Full Time

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