Salary Range :Above KSh 1,000,000/month

You will be responsible for :

• Meet or exceed the sales revenue target set by the company. 
• Ensure continuous sales growth for the team and each individual member of the offline sales team.
• Set individual sales plans for each team member monthly and provide comprehensive support to help them achieve these goals.
• Identify potential car clients and the decision-makers within the car industry; research and build relationships with them.
• On a monthly basis, accompany each field sales agents to the field monitor how they pitch and identify areas that need improvement.
• Assist offline sales agents in closing deals on-site: from lead generation and exploring new markets to closing deals.
• Identify the most common problems faced by offline agents and create a plan to solve them.
• Develop individual improvement plans for underperforming team agents.
• Monitor workflow: conduct calls or geolocation checks in real time at least twice a week to assess the performance of offline sales agents.
• Timely inform the team of all product updates (pricing, packages, discounts, etc.).
• Use the CRM system to review and monitor team sales performance, identify areas for improvement, and create performance metrics for team members.
• Recruit, onboard, and train new members of the offline sales team (maintain a stable number of effective team members at a minimum of 10 sales agents—*effective agent means achieving at least 100% of the target).
• Develop team members through monthly training sessions on sales tactics, client acquisition, and handling negativity and objections (at least one training per month).
• Conduct individual and group training based on identified gaps in product knowledge or as needed.
• Analyze customer feedback and objections to develop successful sales training.
• Track and analyze individual performance against established targets for each team member on a daily, weekly, and monthly basis. Each team member must achieve a minimum of KES 80,000 in sales per month.
• Monitor sales metrics and create weekly reports on sales results and submit them to mid- and senior-level management with analysis and points for improvement (both general and individual reports for each agent).
• Discuss weekly performance results with your team and mid- and senior-level management.
• Conduct performance meetings at the beginning of each month with mid- and senior-level management.

Ideal Profile

• Bachelor's degree in a relevant field.
• At least 2 years of relevant experience as a Head of Sales/Team Lead or similar.
• Established professional relationships with car dealers and motor vehicle importers in Kenya.
• Strong sales background.
• Hands-on experience in training and coaching sales teams.
• Strong analytical skills.
• Familiarity with MS Office and Google Workspace.
• Exceptional communication, leadership, and adaptability skills.