We are looking for a dynamic and experienced Telemarketing Executive cum Customer Support Executive to join our team. The role combines telemarketing and customer service responsibilities to ensure excellent customer engagement and satisfaction.

Key Responsibilities:

• Make outbound calls to potential and existing customers to promote products and services.
• Handle inbound customer inquiries via phone, email, or chat and provide solutions promptly.
• Maintain a customer database and update records after each interaction.
• Provide detailed information about products, services, and offers.
• Assist customers in resolving complaints, issues, or queries effectively.
• Achieve and exceed daily/weekly call and sales targets.
• Collaborate with internal teams to escalate and resolve complex issues.

Requirements:

• Minimum 1 year of experience in telemarketing, customer support, or a similar role.
• Excellent communication and interpersonal skills.
• Strong customer-focused attitude with problem-solving abilities.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic computer skills and familiarity with CRM systems.

What We Offer:

• Competitive salary with performance-based incentives.
• Opportunities for career growth and professional development.
• A friendly and collaborative work environment.

How to Apply:
Send your updated CV to support@namariqgroup.com with the subject line "Application for Telemarketing

Job Type: Full-time

Pay: AED2,000.00 - AED5,000.00 per month

Experience:

• telemarketer: 1 year (Preferred)