Responsibilities 

• Audit, balance, and report on all food and beverage outlets (e.g., restaurants, lounges, banquets, room service) cash and credit operations, including, but not limited to, checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc., and reset all registers to ensure accurate, timely information. 
• Audit, balance, post, and report on the front desk, including, but not limited to, room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. 
• Audit, balance, prepare, verify, and report on room information to provide room management with a picture of how they are performing. 
• Prepare and input statistics and income journal sheets to prepare daily reports. 
• Balance and close all bank ticket codes. 
• Run the night audit final after ensuring all revenues are in balance nightly. 
• Track guest issues in a master Guest Response Log, complete a snapshot of hotel and restaurant activity called the "Flash Report," and send it to all employees. 
• Basic supervision of 3rd shift staff, including contracted security. 
• Other duties as assigned by your supervisor or manager. 

Qualifications

• Diploma or Degree in Accounting or Hotel management is required. 
• Ability to compile facts and figures. 
• Telephone and guest relations etiquette and skills. 
• Excellent speech communication skills are required to communicate with guests over the telephone. 
• Excellent comprehension and literacy are required for reading daily reports, numbers, etc.