GA Field Supervisor

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Company Details
Name:Smollan
Industry: Retail
Description: Smollan is an international retail solutions company delivering growth for clients across five continents by covering every aspect of how a Brand is managed at the point of sale. With extensive industry experience, an exceptional human platform and sophisticated systems, Smollan has provided consistent excellence in operational execution to retailers and manufacturers for three generations. Smollan delivers growth by acting as an extension of our clients’ brands by: - Ensuring perfect representation on shelf through outsourced sales forces, and in-store merchandising, stock management and promotional implementation; - Engaging shoppers to create an experience that delivers on the client’s brand promise; and - Providing actionable insights into the trade through Smollan’s technology offering of category management, dashboard reporting and a custom mobility platform. From a traditional sales agency, founded in South Africa in 1931, Smollan has grown into an international retail solutions company with over 50,000 employees. CEO, David Smollan says, "Companies should think of us as an execution engine for some of the below-the-line ideas they might have. We link up the marketing discipline and the sales discipline in a more horizontal way.”
Job Description

Key Responsibilities and Deliverables:

Effective management of Shelf Health

  • Ensure Stock Replenishment
  • Gather required Data
  • Complete Shelf facing input
  • Effective Implementation

Update Categories Planogram

  • Download signed version to Mobile Device 
  • Check integrity of Planogram i.e. Date, signature, drops and shelves per drop
  • Approve for implementation

Planogram on Shelf

  • Ensure a before picture is taken
  • Ensure changes are Implemented on shelf
  • Ensure an after picture is taken

Process stock administration

  • Scan any Client discontinued lines on planogram and enter total store quantity
  • Scan any new lines not appearing on planogram and enter total quantity
  • Ensure pictures of any new competitor lines are taken and include pricing
  • Follow stipulated guidelines regarding this stock

Effective management of the order and returns process

  • Ensure daily stock counts are performed via Mobile Device
  • Confirm automated orders placed with store management or place manual as needed by channel.
  • Ensure adherence to suppliers’ standards and planograms
  • Monitor stock availability and merchandising
  • Ensure all OOS are communicated and recorded
  • Ensure shelf health and appropriate daily housekeeping

Effective implementation of promotional activities

  • Booked Displays are booked and are in compliance
  • PI Labels accurately completed
  • Price Flashes and Wobblers
  • Promotional Price Compliance

Effective implementation of In-store activation

  • Liaise with Store management regarding the Instore activation, i.e logistics
  • Ensure sufficient stock pressure for every promotional activity
  • Liaise with Instore auditor regarding the set up and logistics of the activation
  • Assist with the activation on specified days
  • Complete promoter broadsheets whenever in store promoters are present, regarding their performance
  • Complete daily promoting reports regarding brands that you have promoted and the number of units sold

Effective Team & Self-Management

  • Ensure all information is cascaded and escalated in a timely and accurate manner.
  • Manage your merchandiser teams accordingly.
  • On ground trucking of merchandisers activities & performance
  • Providing timely and accurate daily records including merchandiser attendance
  • Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
  • Demonstrate consistent application of internal procedures
  • Plan and priorities, demonstrating abilities to manage competing demands
  • Demonstrate abilities to anticipate and manage change
  • Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs

Requirements

Essential / Minimum Requirements 

  • 2- 3 Years’ or more experience in the FMCG Industry as a senior sales representative
  • Degree, Higher or Basic Diploma in sales & marketing or relevant field
  • Sales Management
  • People management
  • Administration skills
  • Customer Service Skills
  • Communication Skills (verbal & written)
Education: Degree, Diploma
Employment Type: Full Time

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