Posted:2 hours ago
By:Hiring Kenya
Company Details
Industry:
Hospitality
Description:
We are Accor. We are a worldwide Augmented Hospitality leader. We are more than 230,000 hospitality experts placing people at the heart of what we do, creating new connections & emotions for our guests, nurturing real passion for service and achievement beyond limits. We’re so much more than hotels — we’re creating innovative lifestyle experiences , whether you live, work or play. Blaze your own trail from 40+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups . Building on the strength of our teams and our strong holistic ecosystem of brands & solutions, we are breaking new ground to shape the hospitality of tomorrow and inspire new ways to experience the world.
Job Description
- Conduct initial consultations with clients to determine their individual needs and recommend suitable Ayurvedic treatments.
- Assess clients' dosha (body type) and discuss any health concerns or preferences.
- Provide a range of Ayurvedic treatments, including Abhyanga (massage), Shirodhara, Swedana (herbal steam therapy), and other specialized therapies.
- Ensure treatments are performed to the highest standards, with attention to detail and client comfort.
- Offer additional spa services such as facials, body scrubs, and wraps, incorporating Ayurvedic principles and products where applicable.
- Maintain knowledge of all spa services, products, and current promotions.
- Ensure clients are comfortable and satisfied throughout their experience, addressing any concerns or special requests.
- Provide clients with post-treatment advice, including lifestyle and dietary recommendations according to Ayurvedic principles.
- Maintain a clean, sanitary, and organized workspace, following all hygiene and safety protocols.
- Ensure proper storage and handling of Ayurvedic oils, herbs, and other materials.
- Work collaboratively with other spa therapists and team members to provide a seamless client experience.
- Participate in team meetings, training sessions, and continuous education to stay updated on new treatments and techniques.
- Recommend and promote Ayurvedic products and other spa retail items to clients.
- Achieve sales targets and contribute to the overall revenue of the spa.
- Maintain accurate records of treatments provided, client preferences, and feedback.
- Report any equipment issues or supply shortages to the Spa Manager.
Qualifications
- Diploma or certification in Ayurvedic therapy or a related field.
- Additional certifications in spa therapies (massage, facials, etc.) are a plus.
- Minimum of 2-3 years of experience as a Spa Therapist, with a focus on Ayurvedic treatments.
- Experience working in a luxury spa or hotel environment is preferred.
- In-depth knowledge of Ayurvedic principles, treatments, and products.
- Strong communication and interpersonal skills, with the ability to build rapport with clients.
- Ability to perform a variety of spa treatments with precision and care.
- Sales and customer service skills to promote spa products and services.
- A passion for holistic wellness and a commitment to delivering high-quality service.
- Professional appearance and demeanour.
- Ability to work flexible hours, including weekends and holidays.
- Proficiency in English; knowledge of other languages is an advantage.
Education: Diploma
Employment Type: Full Time