Google Health App Updates: Fixing Fitbit User Complaints

Google Responds to Fitbit User Complaints About the New Health App

After a flood of complaints from Fitbit users about the new Google Health app, Google has announced a series of updates rolling out this week. The changes address major user concerns, including dashboard customization, missing features, and the AI coach experience. Here's what's changing and how it will improve your health tracking.

Customizable Today and Health Dashboards

One of the biggest complaints was the Today dashboard, which only showed chosen health metrics in the top half of the screen. Google will soon make it easier to customize your Today and Health dashboards, allowing you to re-arrange metrics and add or remove them as needed. This gives you more control over your health data display.

Key Dashboard Improvements

• Re-arrange metrics: Move health data points to your preferred order.
• Add or remove metrics: Customize what appears on your dashboard.
• Hourly step goal charts: New visualizations for step tracking in Today and Health tabs.
• 24-hour sleep overview: See both main sleep and naps in a single view.

Missing Features and Quality-of-Life Updates

Google Health is adding several features that Fitbit users missed. Custom food viewing, creation, and logging are now available, so you can add custom food items to your logs. These improvements make the app more functional for daily health management.

Run Tracking Fixes

Some users reported runs being incorrectly labeled as general workouts. Google is rolling out a fix this week to correctly label runs. Additionally, run summaries will now include splits, providing more detailed performance data.

Other Notable Improvements

• Account migration: Heads of families can delete child accounts in June to unblock personal account migration.
• Intent prompts: The AI Coach will ask for your intent more frequently before responding, improving accuracy.

AI Coach Updates: Balancing Helpfulness and Brevity

The AI Coach has been divisive among users. Some complained about scrolling through lengthy AI-generated messages, while others found the advice useful. Google is making adjustments to find the right balance.

AI Message Improvements

Google will make AI-generated messages in the Today tab more concise without sacrificing helpful detail. The goal is to balance positivity and objectivity. More visuals, like charts, maps, and glanceable stats, will be included in messages. The Coach will also be tuned to comment less on brief walks, reducing unnecessary notifications.

What Users Can Expect

• Concise messages: Shorter, more focused AI insights.
• Visual data: Charts and maps for better understanding.
• Less commentary: Fewer notifications for minor activities like short walks.

Rollout Timeline and User Feedback

These updates begin rolling out this week, with some features like child account deletion arriving in June. Google is actively listening to user feedback and iterating on the Health app to meet the needs of former Fitbit users. Stay tuned for more improvements as the platform evolves.

How to Share Your Feedback

If you have suggestions or encounter issues, use the in-app feedback option in Google Health. Your input helps shape future updates and ensures the app works for everyone.