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3 minutes, 26 seconds
Gallup found that for 28% of employee recognition survey respondents, direct manager public recognition was the most meaningful and memorable. Yet recognition often misses the people who earned it.
You’ve been to those meetings or seen the emails. Leadership recognizes the work done. Someone says “great work” to the room or via email. Then the recognition lands on the loudest person, the most senior title, or the manager who presented the slides. The people who did the hard work are not recognized, or if they are, they are quickly forgotten once the meeting ends.
Do not worry about taking credit for the work. Ensure your team gets recognized for the work they do. That’s your job. You want to make sure that your team is not just recognized but not forgotten.
Leaders who hoard knowledge about how the team achieved the successes are seen as replaceable. Leaders who intentionally make their people visible are seen as someone the company doesn’t want to lose.
If you wait until the after-action report or a leadership meeting, someone else will write the narrative, and the team's contributions end up on the writing room floor. Name the work before anyone else names it.
After a win, send a short email to your boss, and maybe even to their boss, that says what the team did, what was achieved, and who did what. Keep it factual. Specific results make a difference. Being vague comes off as if you are hiding something, don't truly understand what was done, or are just making it up.
Then make the team the heroes in public. In meetings, messages, and email, name the people who did the work. Don't just say "great work" to the room, because recognition then lands on the loudest person, the most senior title, or the manager who presented the slides. People remember who made them look good, and organizations notice the leader who spots talent and recognizes it publicly.
Do not write updates that center around you. Write decision records that make the team's work impossible to erase. A weekly report is normally required to tell the customer what was done but not to name individuals. As a manager, keep a document you can forward to your leadership that names the people. That helps ensure your team gets recognized within your organization, rather than relying on in-person time, which can be difficult to get, especially when you and your team work in a different physical location than your leadership.
If there is a presentation, do not hoard the deck. Introduce your team and let them stay for questions. This lets your team answer questions rather than you answering all the questions about their accomplishments. Employee recognition is a need that you can fulfill, and it provides your employees psychological safety.
Executives do not reward effort. They reward risk removal, money saved, customers kept, and speed gained. State specifics: say how many students your team taught and how much more than the norm, or how much money your team saved by installing required security updates rather than outsourcing the installations. Then name the specific team members.
If there is going to be a shout-out, specifically ask for your team to be recognized rather than personal praise. People who only ask to be praised look selfish; people who insist the team be named look like they care about their team and their mission.
Keep a shared win log with specific details such as dates, results, and names. It protects the team during performance reviews, supports promotions, and helps onboard a new leader.
Share recognition horizontally too. When another group helps, say so where their boss can see it and name them in the after-action report. Cross-team efforts still need recognition, and that is how you become known as the leader who makes other teams better too.
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