Role Overview
Based in Nairobi and reporting to the Fleet Manager, the Workshop Manager coordinates the daily running of the workshop, balancing repair and maintenance work with staff, equipment, and safety requirements. The role helps keep jobs moving to schedule and ensures work is properly checked, documented, and ready for clients or end users.
Key Responsibilities
- Direct day-to-day workshop activity, monitor progress against schedules, and address delays or workflow bottlenecks.
- Allocate work across workshop staff, oversee performance, and provide practical coaching, training, and feedback.
- Promote compliance with applicable health, safety, and quality requirements, and monitor safe working practices.
- Plan maintenance, repair, and inspection workloads in line with team availability and outstanding jobs.
- Maintain workshop equipment and tools, track stock levels, arrange supplies, and ensure specialist tools are stored and cared for correctly.
- Keep job cards, operational records, and reports accurate and current, coordinating documentation with administrative colleagues.
- Inspect completed work to confirm it meets required quality standards before release to clients or end users.
- Communicate with clients about their requirements and provide updates on workshop progress; support budgeting, cost control, and process improvements.
Requirements & Qualifications
- A technical diploma or degree in engineering, manufacturing, or a related discipline.
- Strong leadership and team coordination skills, with the ability to communicate clearly and support staff development.
- In-depth knowledge of workshop safety practices and quality standards.
- Excellent planning and organisational ability, including managing competing tasks and schedules.
- Sound problem-solving and decision-making skills.
- Proficiency with workshop management systems and relevant software.
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