Warehouse Manager

Role Overview

As Warehouse Manager, you will lead the storage and movement of paper reels, raw materials and consumables, ensuring materials are available when production needs them. You will manage the warehouse team, protect stock quality and accuracy, and improve processes so that operations meet safety, quality, fulfilment and cost targets.

Key Responsibilities

• Direct the receipt, storage, handling and issue of paper reels, raw materials and consumables, applying appropriate FIFO or FEFO controls.
• Track stock levels and coordinate replenishment to reduce shortages and avoid production interruptions.
• Maintain inventory records and investigate discrepancies, working toward a minimum accuracy target of 98%.
• Manage inspection, segregation and rejection processes for damaged or non-conforming paper and consumables.
• Supervise warehouse staff and oversee safe, careful use of forklifts, clamp trucks and other reel-handling equipment.
• Monitor order processing and dispatch performance, supporting a target of at least 95% complete and on-time fulfilment.
• Review warehouse workflows, space use and productivity; address bottlenecks and lead improvements in handling time, damage prevention and capacity utilisation.
• Control warehouse expenditure, identify opportunities to reduce waste and operating costs, and support annual savings of 5% through process improvements.
• Ensure warehouse activities comply with applicable regulations, safety requirements, quality standards and company procedures.

Requirements & Qualifications

• Bachelor’s degree or diploma in Supply Chain, Logistics, Industrial Management or a related field, or equivalent qualifications. Relevant professional certification is an advantage.
• Four to five years of warehouse management experience, including direct experience handling paper reels.
• Knowledge of Kraft paper storage requirements, stock control, and FIFO/FEFO practices.
• Experience with inventory management procedures, warehouse operations, logistics and supply chain practices.
• Proficiency with ERP platforms such as SAP or Microsoft Dynamics; experience implementing or using warehouse management systems is also required.
• Strong people-management skills, including the ability to guide, develop and hold warehouse teams accountable.
• Clear communication and relationship-building skills for coordinating with internal teams and external partners.
• Analytical problem-solving ability, with confidence using operational data to identify issues and improve performance.
• Project coordination skills and the flexibility to manage competing priorities in a fast-moving operation.