Posted:
Position: Virtual Customer Coordinator
Date Posted: July 26, 2026
Industry: Travel | Customer Service | Hospitality | Remote Operations
Employment Type: Full Time
Experience: Entry Level; No Previous Experience Required
Qualification: High School Diploma or Equivalent Required; Additional Education in Travel, Hospitality, Business, or Customer Service is Preferred (Estimated)
Location: Houston, TX, United States | REMOTE
Company: Shoreside.Partners
Description:
Shoreside.Partners is seeking an energetic and customer-focused Virtual Customer Coordinator to join its remote team. This entry-level opportunity is ideal for individuals who enjoy connecting with people, exploring travel experiences, and helping customers plan memorable vacations. No prior experience is required; enthusiasm, communication skills, and a willingness to learn are highly valued.
The successful candidate will assist clients with travel planning, including cruises, resorts, flights, and vacation packages. This role offers the flexibility to work remotely while developing customer service skills, learning travel systems, and building relationships with clients in a supportive environment.
Key Responsibilities:
• Provide friendly and reliable customer support through phone calls, emails, and messaging platforms.
• Assist clients with researching and booking travel options, including cruises, resorts, flights, and vacation packages.
• Guide customers through itineraries, payment details, and travel documentation.
• Research destinations, promotions, and travel options based on customer preferences.
• Help resolve basic booking and account-related issues.
• Maintain clear and consistent communication throughout the travel planning process.
• Use travel systems, booking tools, and customer service practices to support clients effectively.
Requirements:
• Positive, energetic, and people-focused attitude.
• Strong communication skills with a professional and friendly approach.
• Basic computer skills and ability to learn new software and tools.
• Good organizational skills with attention to detail.
• Genuine interest in travel and helping others create memorable experiences.
• Ability to work independently in a remote environment.
• No previous experience required; entry-level candidates are welcome to apply.
Strong knowledge of:
• Customer Service
• Travel Planning
• Communication & Client Support
• Online Booking Systems
• Remote Work Operations
Benefits:
• Fully remote work with flexible scheduling.
• Entry-level friendly opportunity.
• Access to travel discounts, perks, and industry opportunities.
• Competitive commission structure.
• Supportive and growth-focused team environment.
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