Virtual Assistant

Role Overview

As a Virtual Assistant, you’ll support the team’s daily operations by managing schedules and communications, preparing documents, and keeping records and task lists current. Your organization and follow-through will help people stay informed, meet deadlines, and focus on their work in a remote, asynchronous environment.

Key Responsibilities

• Coordinate calendars, arrange meetings, and handle scheduling changes so that time and priorities are managed effectively.
• Monitor and respond to email and other messages, maintain professional communication with clients and colleagues, and follow up on unanswered requests.
• Draft, format, and organize reports, presentations, and other administrative documents.
• Enter and update information in company systems, checking records and materials for accuracy and consistency.
• Maintain organized, accessible files so that information can be located when needed.
• Track tasks, deliverables, priorities, and due dates; follow up with team members on outstanding work.
• Raise potential delays, conflicting priorities, or issues that need a decision, and provide timely progress updates.

Requirements & Qualifications

• Previous experience as a Virtual Assistant, Administrative Assistant, or in a comparable administrative support role.
• Strong written and spoken English, with the ability to communicate clearly and professionally.
• Working knowledge of Google Workspace, Microsoft 365, or similar productivity and collaboration tools.
• Excellent organization and attention to detail, with the ability to manage multiple deadlines without sacrificing accuracy.
• Reliable time management, follow-through, and practical problem-solving skills.
• Sound judgment when handling sensitive information and a commitment to confidentiality.
• A reliable internet connection and a dedicated home workspace suitable for remote work.
• Ability to work independently, manage asynchronous tasks, and alert the team to progress or concerns without waiting to be prompted.