Job Details
Job Type:
Full Time
Workplace Type:
On-site
Qualification:
Diploma
Job Experience:
Mandatory
Job Location:
Nairobi County, Kenya
Closing Date:
Undisclosed
Salary:
Estimated: KES 30,000 - KES 300,000 / month
Other Pay:
Benefits
Role Overview
A telecommunications provider needs a Trade Development Representative to grow and support its mobile money and SIM retail network. The position reports to the Area Sales Manager and is field-based: you will move between SSOs and T-Kash agents, recruit new outlets, strengthen existing ones, and make sure every location can transact smoothly and displays products correctly. By keeping agents active, stocked, trained, and compliant, the role directly protects revenue, registration volumes, and customer trust at the point of sale.
Key Responsibilities
- Identify and recruit suitable mobile money outlets and high-traffic retail stores as SSOs and T-Kash agents, then map each outlet accurately within the assigned territory.
- Visit SSOs and agents on a regular basis using agreed route plans to maintain strong call rates and consistent channel coverage.
- Provide the tools needed for transactions at SSO and agent outlets, and train SSO staff and T-Kash agents on the correct service processes.
- Deliver AML training to agents and KYC training to SSOs in line with SIM registration requirements, including testing or reviewing understanding.
- Monitor float and stock positions, enforce the required 1.5x stock rule for agents, and ensure SSOs hold enough SIM stock for new registrations and activations.
- Maintain merchandising standards by making sure approved materials are available, visible, and correctly used at SSO and agent outlets.
Requirements & Qualifications
- Diploma or bachelor’s degree in business, marketing, or a related field.
- At least one year of experience in a sales and distribution role, preferably within FMCG or telecommunications.
- Customer-focused approach with the ability to influence and negotiate effectively.
- Strong networking skills and the ability to build lasting partnerships with agents, retailers, and colleagues.
- Analytical thinking to interpret stock, float, and sales information and act on it in the field.
- Comfort working independently across a field-based territory and managing regular outlet visits.
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