Trade Development Representative (TDR) - Iten

Role Overview

Trade Development Representative is a field-based sales and distribution role with a leading telecommunications provider. You will manage a defined route of SSOs, retail outlets, and T-Kash agents, keeping SIM stock and mobile money float available while improving visibility at the point of purchase and raising partner capability through coaching and compliance checks. Reporting to the Area Sales Manager, you will help keep the provider’s mobile money and SIM registration channels active, compliant, and productive across the assigned territory.

Key Responsibilities

• Map the territory and recruit suitable SSOs and T-Kash agents, concentrating on mobile money outlets and high-traffic retail stores.
• Work to agreed beat plans and maintain a steady call rate, visiting assigned SSOs and agents regularly to review performance, solve problems, and keep retailers engaged.
• Supply outlets with the tools and materials needed for transactions, and train SSOs and T-Kash agents on operating processes so service runs smoothly at the point of sale.
• Deliver AML training to agents and KYC/SIMREG training to SSOs, then confirm understanding through testing and ongoing compliance checks.
• Track float and stock levels, enforce the 1.5x stock rule for agents, and ensure SSOs carry enough SIMs for new registrations and activations.
• Maintain merchandising standards by deploying visibility materials and keeping displays, branding, and point-of-purchase presentation in good condition.
• Use outlet visits to identify sales gaps, coach partners on improving turnaround, and escalate persistent stock, float, or compliance issues to the Area Sales Manager.
• Build strong relationships with retailers and agents so the provider remains their preferred partner for SIM and mobile money transactions.

Requirements & Qualifications

• Diploma or bachelor’s degree in business, marketing, or a related discipline.
• At least one year of sales and distribution experience, ideally gained in FMCG or telecommunications.
• Customer-focused approach with the ability to influence retailers and negotiate day-to-day commercial matters.
• Confident networking and partnership-building skills, with the credibility to train and coach outlet owners and agents.
• Analytical reasoning to interpret outlet performance, stock, and float information and act on gaps.
• Willingness to work largely in the field and follow structured route plans.

Why Join

This role places you on the front line with a leading telecommunications provider, giving you direct responsibility for a territory and regular interaction with retail and mobile money partners. It suits someone who wants to build practical expertise in telecom distribution, mobile money operations, and agent network management.