Trade Development Representative (TDR) - Iten

Role Overview

This field-based role places you at the heart of mobile money and SIM distribution across the Iten territory, working directly with SIM Selling Outlets (SSOs) and T-Kash agents to keep their shelves stocked, their float healthy, and their transaction knowledge sharp. You will be the everyday face of the brand at retail, turning routine visits into stronger relationships, better compliance, and higher turnover on SIMs and float. By maintaining visibility and merchandising standards at every point of purchase, you help the business protect its retail presence and grow activations in a competitive market. You will report to the Area Sales Manager and operate within an agreed beat plan.

Key Responsibilities

• Identify, recruit, and map new SSOs and T-Kash agents, focusing on mobile money outlets and high-traffic retail stores that can drive transaction volume.
• Execute regular outlet visits according to an agreed route or beat plan, maintaining consistent call rates and documenting each engagement.
• Deliver and replenish the business tools, starter packs, and materials agents need to transact smoothly, then train SSO staff and T-Kash agents on the processes behind each service.
• Run AML and KYC training sessions, test agents' understanding, and ensure SIM registration follows regulatory and SIMREG requirements.
• Monitor agent float and stock levels, enforce the 1.5x stock cover rule, and make sure SSOs always hold enough SIMs for new registrations and activations.
• Maintain merchandising standards by placing and refreshing branded materials at SSO and agent outlets so products remain visible and appealing to walk-in customers.
• Gather retailer feedback on demand, competitor activity, and operational pain points, escalating issues that need support from the Area Sales Manager.
• Track outlet performance and follow up on underperforming agents with coaching or corrective action to improve sales and compliance.

Requirements & Qualifications

• Diploma or bachelor's degree in Business, Marketing, or a related discipline.
• At least one year of hands-on experience in a sales and distribution role, ideally within FMCG or telecommunications.
• Proven ability to recruit, train, and manage retail partners or agents in a field environment.
• Customer-focused approach with strong influencing and negotiation skills.
• Comfortable building networks and partnerships across diverse retail outlets.
• Analytical thinking — able to read stock, float, and sales data and act on what it shows.
• Familiarity with mobile money operations, SIM registration, and KYC/AML compliance is an advantage.
• Willingness to spend most of the working week on the road, visiting outlets within the assigned territory.