StoreKeeper

Role Overview

The Storekeeper owns everything that happens to goods between the delivery bay and the department that requested them — verifying what arrives, safeguarding what is held, and releasing it against properly authorised paperwork. Sitting between Procurement, Finance and the culinary and Food & Beverage teams, this position is central to keeping food and beverage costs under control by preventing spoilage, shrinkage and unnecessary over-ordering. The role blends physical work on the storeroom floor with disciplined record-keeping, so it suits someone who is equally at home moving and checking stock as they are reconciling figures on screen.

Key Responsibilities

• Receive incoming deliveries and check quantities, specifications and quality against approved purchase orders and accompanying delivery documentation before accepting them.
• Inspect goods on arrival — including temperature, packaging condition and remaining shelf life — and escalate or reject anything that falls short of the required standard.
• Place stock in the correct storage areas (dry, chiller, freezer and chemical stores) with accurate labelling, sensible segregation and disciplined FIFO or FEFO rotation.
• Issue stock to culinary, Food & Beverage and other departments strictly against authorised requisitions, recording each movement as it happens.
• Keep the inventory or materials management system up to date, processing goods received notes, stock transfers and related invoice paperwork accurately and on time.
• Carry out routine stock counts and spot checks, investigate variances and reconcile physical quantities with system balances, reporting unresolved differences.
• Track reorder levels, slow-moving lines and near-expiry items, and flag shortages, excesses or emerging stock risks to Procurement.
• Maintain clean, orderly and hygienic stores and receiving areas, keeping equipment and storage spaces compliant with food safety and housekeeping standards.

Requirements & Qualifications

• Three or more years in a storekeeping or stores role, ideally gained in a hotel, restaurant or wider hospitality operation.
• A degree or diploma in purchasing and supplies management, supply chain management, logistics, procurement, business administration, hospitality management or a closely related discipline.
• A practical working understanding of inventory control and stock management principles.
• Hands-on familiarity with receiving, storage and issuing procedures.
• Experience handling LPOs, GRNs, requisitions, invoices and the supporting stock documentation.
• Demonstrated use of a materials or inventory management system.
• Comfortable with Microsoft Office, particularly Excel.
• Confident with numbers and able to reconcile physical stock against system records.
• Well-developed planning and organisational skills.
• Analytical and resourceful in diagnosing and resolving stock discrepancies.
• A meticulous eye for accuracy and detail.
• Sound judgement and practical common sense.
• Clear written and verbal communication skills.
• Able to collaborate effectively with Finance, Procurement, Culinary, Food & Beverage and other operational teams.
• Composed and efficient in a fast-paced hospitality environment.
• Willing to work hands-on in stores and receiving areas, including lifting and moving goods as required.