Senior Associate, Procurement and Supply Chain Management (PSM)
Job Overview
Position Overview
CHAI is seeking a motivated PSM Senior Associate to support the implementation of the open eLMIS and health supply chain strengthening activities. Reporting to the Program Manager, the Senior Associate will provide technical guidance to the Program Officer, manage project delivery across the full cycle, and serve as a reliable point of contact for the Ministry of Health, MPSC, and technical partners including the mSupply Foundation and University of California, Berkeley.
Based in Vientiane Capital with 30–40% travel to target provinces required. CHAI values resourcefulness, responsibility, tenacity, and a strong work ethic.
Key Responsibilities
- Lead PSM strengthening across quantification, procurement, inventory management, distribution, and last-mile delivery, providing technical assistance to MoH and health facilities at all levels
- Assess and scale up the open eLMIS, identify system bottlenecks, and develop evidence-based solutions to strengthen supply chain performance
- Develop and update PSM SOPs, training curricula, and policy documents with MoH counterparts, and support transition planning toward full government ownership
- Identify data and technology requirements, liaise with developers, and translate technical needs between government users, developers, and non-technical staff
- Design and deliver capacity-building programmes and supportive supervision for MoH staff across provincial and facility levels
- Monitor progress against workplans, and report performance and challenges to the Program Manager
- Support the Program Manager with donor reporting and grant financial management
- Represent CHAI to MoH officials, donors, and technical partners, and participate in technical working groups and coordination forums
- Engage in other programmatic areas as priorities evolve
Qualifications
- Bachelor's degree or higher in public health, supply chain, pharmacy, or related field
- 3–5 years of progressive experience in health supply chain management, preferably in a low- or middle-income country context
- Proven experience leading multi-stakeholder health systems strengthening programmes
- Strong knowledge of PSM systems including quantification, procurement, and inventory management
- Experience with digital supply chain tools such as LMIS/eLMIS
- Excellent analytical, communication, and problem-solving skills in English
- Experience working in a donor-funded project environment, including familiarity with reporting and compliance requirements
Qualifications:
- Familiarity with existing LMIS/eLMIS, Health Management Information System (HMIS) and other relevant systems used in Ministry of Health Laos
- Proficiency in Lao would be an advantage
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