Associate, Digital Health & NTDs

Global Goods Dissemination and Training (10%) 

• Lead systematic outreach and training to NTD endemic countries through webinars, workshops, and targeted communication campaigns to raise awareness of available digitization and data use resources on the ESPEN portal 
• Coordinate dissemination activities with WHO country offices, national NTD programs, and regional partners 
• Train the ESPEN AI Assistant in optimal responses to digitization and data use related queries 

Technical Support to Countries (75%) 

• Provide hands-on technical assistance to three countries in tailoring and implementing global good resources to digitize MDA campaigns, including remote support for M&E frameworks, geospatial microplanning, data management, and data quality improvement, working through local NTD programs, Ministry of Health digital units, and technical/implementing partners; provide lighter-touch guidance and support to additional countries as needed and feasible 
• Guide focus countries in developing evidence-based geospatial microplanning approaches, including triangulation methods for population estimation, data-driven IU-level workplan development, integration of multiple data sources, and systematic identification of missed populations or geographic gaps to improve targeting accuracy 
• Guide the design of operational workflows for digital data collection, working through national NTD programs and local technical partners to support tool configuration and establish operational readiness for digitization in focus countries 
• Assist focus countries in developing fit-for-purpose dashboard designs and data review meeting structures that enable real-time monitoring, rapid identification of low-coverage areas, and mid-campaign course correction to maximize population reach 
• Support focus countries in the development of comprehensive data quality audits and assurance plans to diagnose root causes of data quality issues and effectively respond 
• Coordinate with CHAI country teams and regional technical staff to ensure consistency and leverage implementation experience across contexts 
• Coordinate with other WHO/AFRO teams providing NTD related technical and infrastructural support, including the Digital Finance Team (for MDA payment digitization) and the Polio Team (for the DIGIT-HCM initiative)

ESPEN Platform and Resource Improvements (10%) 

• Systematically document feedback, challenges, and lessons learned from country applications of global goods 
• Lead regular updates and refinements of global goods based on country experience, ensuring resources remain current, relevant, and responsive to evolving program needs 
• Conduct systematic documentation and analysis of ESPEN platform user challenges and pain points, document recommendations, and develop and implement comprehensive action plans to address gaps 

Knowledge Management (5%) 

• Facilitate knowledge exchange between countries implementing similar interventions 
• Contribute to progress reports, case studies, conference presentations, and publications on digitization and data use innovations in NTD programming 
• Maintain up-to-date information on 1) the landscape of data collection tools and software used by NTD programs, MOHs and partners for campaign related data collection and use; 2) the status of integration of NTD data in HMIS and national data repositories, and; 3) a calendar of upcoming public health campaigns that can be leveraged for integrated campaign digitization purposes, including from JRSMs and the Health Campaign Coalition’s Campaign Hub 

• Bachelor’s degree in Public Health, Health Informatics, Digital Health, Epidemiology, or related field; Master's degree preferred 
• Minimum 5 years of experience in the implementation of public health programs, preferably in Africa 
• Demonstrated experience with mass campaigns for public health 
• Demonstrated experience with monitoring and evaluation systems, data quality improvement, and data use for decision-making 
• Proficiency in data visualization and dashboard development concepts 
• Strong training and facilitation skills for webinars, workshops, and remote technical assistance 
• Self-directed with strong organizational skills to manage parallel workstreams across different countries and contexts 
• Excellent written and verbal communication skills, with ability to convey technical concepts to non-technical audiences 
• Strong interpersonal skills and ability to build relationships with diverse stakeholders 
• Cultural sensitivity and ability to adapt approaches to different country contexts 
• Ability to travel up to 30% of time 
• Fluency in English 

Advantages

• Direct experience with NTD programs, particularly PC-NTD MDA campaigns 
• Familiarity with ESPEN portal, JAP/TEMF/EPIRF reporting requirements, and WHO NTD guidelines 
• Experience with integrated campaign digitization or cross-program health initiatives 
• Knowledge of Digital Public Goods (DPGs) and open-source health technologies 
• Experience conducting user research and platform usability assessments 
• Proficiency in French or Portuguese