SAP Procurement Specialist

Role Overview

This position sits at the centre of a global SAP S/4HANA procurement operation, acting as the first point of contact for buyers, approvers and finance colleagues who hit problems inside the system. Day to day you will work through a steady queue of system and transaction issues, keep supplier records and approval structures clean, and make sure the right people hold the right access. The reliability of the whole purchase-to-pay cycle depends on this work — a stalled approval, a duplicated vendor or a mismatched goods receipt all carry a downstream cost.

Key Responsibilities

• Respond to procurement queries and transactional issues raised by users across multiple regions, covering the full purchase-to-pay chain.
• Investigate and correct problems with purchase requisitions, purchase orders, goods movements (MIGO) and GR/IR matching, escalating to technical teams where a system fix or change request is needed.
• Maintain approval workflows and organisational hierarchies so purchasing documents route to the correct approvers and remain audit-ready.
• Administer vendor master data — creating, amending, blocking and de-duplicating supplier records in line with internal controls.
• Process user access requests, assign and review roles, and support security and compliance checks on procurement permissions.
• Build recurring and one-off reports using SAP data and Excel to track query volumes, data quality and process performance.
• Spot recurring pain points and turn them into improvements: updated guidance, better documentation, or short training sessions for users.
• Work alongside procurement, finance and IT colleagues on system changes, testing and rollout activities.

Requirements & Qualifications

• Several years of hands-on SAP S/4HANA Materials Management experience, with a strong emphasis on procurement and purchase-to-pay.
• SAP certification in MM or a closely related module is an advantage.
• A genuine operational or systems-support background — troubleshooting for real users, not configuration alone.
• Working knowledge of approval workflows, master data governance and role-based access controls.
• Proven ability to manage a heavy, varied query load while meeting agreed response times.
• Advanced Excel skills: pivot tables, lookups, and building trackers or reports others can rely on.
• Clear written and verbal communication, with a service mindset toward users who are not SAP specialists.
• Close attention to detail and a methodical approach to diagnosing problems.
• Degree-level education, or equivalent practical experience in procurement, supply chain, business systems or a similar field.

Advantageous

• Exposure to SAP Finance, Project Systems or Grants Management.
• Previous work in an international organisation, NGO or multi-country shared-service environment.
• Additional languages, particularly French or Spanish.