Sales Team Supervisor – 50k

Role Overview

The Sales Team Supervisor coordinates the people, processes and reporting behind a large field-based Aftersales Trade Developer programme. Working with the consulting team, client leaders, dealers and field representatives, you will keep regional operations on track and use Salesforce adoption and accurate customer data to improve field productivity and sales coverage.

Key Responsibilities

• Coordinate field representative deployment across territories and dealer networks, monitoring day-to-day activity and operational performance.
• Maintain accurate records of team members, assignments, territories and employment details, and share operational targets, procedures and updates with the field team.
• Identify barriers affecting field activity, resolve routine issues and escalate wider operational concerns to the relevant stakeholders.
• Promote consistent Salesforce SFA use, including required attendance check-ins and check-outs, customer mapping, visit logging, lead and quotation capture, and transaction updates.
• Review CRM records for completeness and accuracy; arrange refresher guidance and coordinate access or technical support when needed.
• Prepare weekly and monthly reports on sales, active accounts, customer acquisition, visit activity and repeat purchases, highlighting performance trends and gaps.
• Work with regional and dealer leads to plan follow-up support for representatives whose results or activity fall short of expectations.
• Coordinate attendance and leave records, replacement coverage, payroll documentation, commission checks, recruitment logistics, onboarding and field training.

Requirements & Qualifications

• Bachelor’s degree or higher diploma in Business Administration, Human Resource Management, Sales or Marketing, Operations Management, or a related discipline.
• At least 2–3 years of experience in programme coordination, sales operations administration, HR coordination or field team management.
• Practical experience using Salesforce or another CRM or digital sales-force automation platform.
• Advanced Microsoft Excel skills for analysing operational and sales data, with strong PowerPoint skills for presenting findings.
• Experience in automotive, FMCG, telecommunications or another high-volume distribution environment is an advantage.
• Strong organisation and attention to detail, sound data interpretation, effective stakeholder coordination and a focus on measurable results.