Sales Executive Nairobi (Selling Hotel Services)

Role Overview

Grow demand for the hotel’s accommodation, meeting spaces, events and hospitality packages by finding prospective customers and turning their needs into bookings. The role combines client relationship management, tailored sales proposals and market insight to support revenue growth and stronger occupancy.

Key Responsibilities

• Identify and develop sales opportunities across lodging, conferences, events and hospitality offerings.
• Build productive relationships with corporate accounts, travel agencies, organizations and event planners.
• Discuss client requirements and prepare customized proposals and price quotations.
• Present hotel services and follow up with prospects to progress enquiries into confirmed business.
• Work toward sales targets by promoting relevant services and generating bookings.
• Research the local market and monitor customer demand and industry trends.
• Use market findings to recommend ways to increase bookings and room occupancy.
• Maintain contact with clients after enquiries and bookings, responding to concerns and supporting satisfaction.

Requirements & Qualifications

• The source does not specify required experience, education or formal qualifications.
• Success in the role calls for clear communication, relationship-building and consultative selling skills.
• Ability to understand client needs, develop suitable proposals and follow up consistently is important.
• Commercial awareness and an interest in hotel, travel or events markets would support effective prospecting and sales planning.