Role Overview
Based in Mombasa, this role leads a sales team focused on growing loan sales while keeping portfolio quality strong. Day to day, the position involves guiding Sales Agents, setting targets, and making sure collections stay on track. It matters because it links field sales activity directly to lending performance and market expansion.
Key Responsibilities
- Set clear sales goals and drive the team to meet or exceed loan sales targets.
- Recruit, onboard, coach, and develop Sales Agents so they can perform at a high level.
- Grow and oversee a loan portfolio that maintains quality and repayment performance.
- Track portfolio performance and follow up on collections to reduce arrears and credit losses.
- Scan the Mombasa market for new opportunities and turn them into qualified leads.
- Monitor individual and team results, review performance, and adjust tactics as needed.
- Strengthen customer relationships to encourage repeat business and referrals.
- Coordinate collection efforts and escalate problem accounts when necessary.
Requirements & Qualifications
- Bachelor's degree in a business-related discipline.
- At least two years of experience leading a sales team.
- Able to lead a team, communicate clearly, and negotiate confidently.
- Results-driven mindset with a history of surpassing sales goals.
- Skilled at building trust with customers and deepening those relationships over time.
- Ability to coach Sales Agents and manage performance in a target-driven environment.
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Application deadline: Oct 6, 2026 · 8 days left to apply
Contact Information
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