Relationship Officer

Company Details

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Industry: Banking
Description: Ngao Credit Limited, a non-deposit taking Micro-Finance Institution (MFI), was incorporated as a Private Limited Company under the Companies Act (Cap 486) of the Laws of Kenya, on March 20, 2008 and commenced operations on July 1, 2009. Ngao Credit Limited (hereafter referred to as NCL) is also lice… Ngao Credit Limited, a non-deposit taking Micro-Finance Institution (MFI), was incorporated as a Private Limited Company under the Companies Act (Cap 486) of the Laws of Kenya, on March 20, 2008 and commenced operations on July 1, 2009. Ngao Credit Limited (hereafter referred to as NCL) is also licensed by the City Council of Nairobi to provide small scale financial services such us Secured loans, Cheque cashing, import financing, asset financing and quick loans. NCL is a member of the Association of Microfinance Institutions of Kenya (AMFI), a member Institution registered in 1999 under the Societies Act by the leading Microfinance Institutions in Kenya to build capacity of the microfinance industry. AMFI membership ranges from large to small institutions which have diverse legal status ranging from Microfinance banks, Wholesale MFI’s, Retail MFI’s, Development Institutions and Insurance Companies, representing the entire landscape of the Microfinance industry in Kenya. Currently, AMFI has a membership of 53 View more View less

Job Details

Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Kajiado County, Kenya
Closing Date: Oct 6, 2026
Salary: Not specified
Other Pay: Benefits
Job Category: Sales & Marketing

Job Description

Role Overview

This is a field-facing lending sales position for someone who is comfortable owning a number every month. You will spend your time sourcing and closing loan applications from individuals and businesses, then protecting the quality of that book by keeping portfolio-at-risk within strict limits. The role sits at the front line of the company's growth: the applications you bring in and the credit discipline you apply are what allow the business to expand its lending book profitably.

Key Responsibilities

  • Originate new loan applications and drive disbursements to consistently hit the monthly lending target set for your territory.
  • Monitor repayments on your assigned portfolio and act early on late or missed instalments so that portfolio-at-risk stays at or below the 8% threshold.
  • Build and submit weekly marketing and activation plans, then execute them in the field.
  • Open new business relationships through prospecting, referrals, and direct outreach to potential borrowers.
  • Cross-sell the company's other products and services to the existing customer base.
  • Raise awareness of the company's lending products in your market through on-the-ground promotion and community engagement.
  • Keep accurate records of leads, applications, and customer interactions in support of the weekly reporting cycle.
  • Work to a documented sales process from first contact through to disbursement, maintaining the standard of service the brand expects.

Requirements & Qualifications

  • Degree in Sales & Marketing, Business, or a related discipline.
  • Demonstrated track record of meeting and exceeding sales targets, ideally in a field or lending environment.
  • Comfortable using Microsoft Office applications for reporting, planning, and customer records.
  • Experience in import financing is a distinct advantage.
  • Willingness to complete the company's training on its marketing plan, credit policies, and operating procedures.
  • Strong prospecting instincts, numeracy, and the resilience to work toward measurable monthly outcomes.
2402 open positions on Semasocial right now · 47 open positions in Kajiado County, Kenya · 85 posted in the last 7 days
Application deadline: Oct 6, 2026 · 8 days left to apply
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