Sales Representative

Role Overview

You will be the driving force behind expanding merchant adoption and daily usage of our payment solutions across Nanyuki and surrounding areas. Acting as the face of the company, you will visit businesses, demonstrate how our POS terminals solve real payment challenges, and guide merchants from first conversation to active, loyal usage. Your ability to build trust with local business owners and convert their day-to-day transactions onto our platform directly shapes the company’s market presence and revenue growth in the region.

Key Responsibilities

• Engage merchants face-to-face and over the phone to identify their payment acceptance needs, show how our POS solutions fit their operations, and move them toward commitment.
• Build and maintain a healthy sales pipeline by prospecting new businesses in trade hubs, retail corridors, and emerging commercial zones within Nanyuki and nearby towns.
• Run live product demonstrations that let merchants experience the speed, reliability, and reporting benefits of using our POS machines in their daily transactions.
• Negotiate commercial terms, pricing, and service agreements with merchants to secure profitable deals without compromising long-term relationships.
• Resolve escalated merchant complaints promptly, ensuring that any device issues, settlement concerns, or service gaps are addressed before they lead to churn.
• Track daily sales activities, update pipeline records, and report progress, challenges, and market feedback to management to refine regional sales tactics.
• Identify opportunities to expand each merchant’s engagement through additional features, related financial services, or upgraded device options that add value to their business.
• Monitor competing payment products in the region, gather intelligence on pricing and service gaps, and use those insights to position our offering more effectively.

Requirements & Qualifications

• At least 3–5 years of direct sales experience within the financial services sector, with a strong preference for candidates who have sold POS machines or similar payment devices.
• Proven track record of prospecting, acquiring, and retaining business clients, demonstrated through consistent achievement of sales quotas.
• Excellent verbal communication and negotiation skills, comfortable presenting to individual shop owners as well as more formal business decision-makers.
• Strong commercial awareness, able to quickly assess a merchant’s payment volumes and tailor a solution that addresses their real pain points.
• Self-disciplined and outcome-oriented, able to plan daily routes, prioritize high-potential leads, and manage time independently without close supervision.
• Resilient and composed under pressure, capable of meeting tight deadlines while handling rejection and objection from prospects professionally.
• Collaborative mindset, willing to share market insights with colleagues and contribute to team sales strategies rather than working in isolation.
• Fluent in English and Swahili, with the ability to communicate persuasively with traders and business owners across the Nanyuki area.