Sales Rep

Role Overview

As a Sales Representative in our Eldoret office, you will spend your day talking with customers about our sofa range and the other products we carry — answering questions, preparing quotations, and steering interested buyers toward a completed purchase. This is not a role where you sit back and wait for the phone to ring; you are expected to go after business by revisiting old leads, reconnecting with past buyers, and keeping every open order and payment on track. Your follow-through directly shapes how much the business sells each month, which is why the position carries commission tied to your results.

Key Responsibilities

• Present and sell sofas alongside the company's other product lines, matching what we stock to what each customer actually needs.
• Attend to customers in the office and on calls, guiding them through product details, pricing, and purchase decisions.
• Work an active list of prospects — reaching out by phone, WhatsApp, and other company channels to convert interest into sales.
• Chase up quotations, pending orders, and outstanding payments, keeping customers updated at each stage.
• Respond promptly and professionally to incoming inquiries across all the communication channels the business uses.
• Keep clear records of conversations, follow-up dates, and order status so no customer or commitment is forgotten.
• Stay in touch with buyers after a sale to build loyalty and generate repeat business and referrals.
• Pursue agreed sales targets, earning commission on your performance, and take on related sales or customer duties as required.

Requirements & Qualifications

• Solid communication and interpersonal skills, with the confidence to speak with customers face to face and over the phone.
• A proactive mindset — willing to initiate contact with customers rather than waiting for them to come to you.
• Basic computer skills for logging inquiries, tracking follow-ups, and updating order information.
• Organised and consistent in following up, since much of the work depends on remembering who needs a call and when.
• Reliable and punctual, with the ability to collaborate as part of a team.
• Previous sales experience is an advantage, but it is not essential for this role.

What We Offer / Why Join

• Work arrangement: a full-time, office-based position in Eldoret.
• Earnings potential: commission-based incentives tied directly to your sales performance, so strong results are rewarded.
• Product focus: the chance to sell our sofa range while also representing the company's wider product offering.