Sales & Marketing Executive at Summit Recruitment & Search Africa

Key Responsibilities

• Promote lodge accommodation, packages, and experiences to increase bookings and revenue.
• Identify and engage potential clients, including travel agents, tour operators, corporate groups, and direct guests.
• Build and maintain long-term relationships with clients to encourage repeat stays and referrals.
• Plan and execute marketing campaigns across social media, website, email, and offline channels.
• Create promotional content highlighting lodge experiences, amenities, and seasonal offers; manage pricing strategies and special offers.
• Manage the lodge’s reservation system, ensuring accuracy of bookings, rates, availability, and confirmations.
• Work closely with operations, housekeeping, and front-of-house teams to ensure smooth guest arrivals, stays, and check-outs.
• Handle escalated inquiries, requests, and complaints, ensuring high levels of guest satisfaction.
• Monitor occupancy trends, marketing performance, and sales metrics; generate reports and provide actionable recommendations to maximize revenue.

Key Qualifications

• Bachelor’s degree in Hospitality, Tourism, Marketing, Business, or related field.
• Proven experience in sales, marketing, and reservations within the hospitality or tourism sector.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in reservation/booking systems, CRM tools, and MS Office.
• Strong organizational skills, attention to detail, and ability to multitask.
• Results-oriented, customer-focused, and proactive problem-solver.
• Salary: Monthly Gross Salary: KSH 100,000- 120,000(Approx 775USD)
• Location: Nairobi, Kenya
• Career Level: Lower Mid-Level
• Job Type: Full-Time
• Deadline for applications: 06/03/2026