Sales Executive (Office-Based Sales)

Role Overview

Based at the Ndenderu office in Limuru, the Sales Executive handles counter sales and phone enquiries for construction materials and building supplies. The role turns customers’ project requirements into suitable product recommendations, quotations and completed orders, while keeping warehouse and logistics teams aligned so customers receive clear updates and timely service.

Key Responsibilities

• Welcome walk-in customers and respond to phone enquiries, clarifying their needs and recommending relevant products such as cement, steel, aggregates and hardware.
• Convert enquiries into sales by explaining product options, negotiating within company pricing guidelines and confirming purchase orders.
• Prepare accurate quotations, proforma invoices and other sales documents, then follow up on open quotes to encourage confirmed and repeat business.
• Check product specifications, pricing and stock availability, and provide customers with reliable information before they place an order.
• Coordinate with warehouse, store and logistics colleagues to verify stock, arrange dispatch or site delivery, and communicate order progress to clients.
• Respond professionally to customer concerns, including billing or delivery issues, and provide updates on dispatches and payment receipts.
• Monitor outstanding balances and follow up with clients in line with the company’s credit terms.
• Track sales against assigned targets, look for opportunities to recommend complementary products, and report relevant competitor pricing and changes in local demand to management.

Requirements & Qualifications

• Certificate or diploma in Sales and Marketing, Business Administration, Business Management or a related commercial field.
• Two to three years of practical experience in sales, retail customer service or commercial operations.
• Experience with construction materials, hardware, plumbing or electrical supplies, or other heavy building products is an advantage.
• Sound numerical skills for calculating prices and preparing accurate quotations.
• Working knowledge of MS Office and basic point-of-sale tools.
• Confident communication and negotiation skills, with a customer-focused approach and the persistence to follow opportunities through to a sale.
• Ability to manage busy customer traffic, keep several orders moving at once and maintain accurate sales records.

What We Offer / Why Join

• Full-time, on-site position in Ndenderu, Limuru.
• Monthly remuneration of KSh 20,000.