Sales Co-Ordinator Automotive / Manufacturing

Role Overview

The Sales Coordinator keeps the sales engine running on a day-to-day basis for our automotive and heavy commercial vehicle spare parts business. From the moment an inquiry arrives until the order is picked, dispatched and invoiced, this role watches over the details that others are too busy selling to chase. By keeping records accurate, reports current and cross-department handoffs smooth, the coordinator gives the sales team and the CSO/HOD a reliable picture of performance and protects the customer relationships the business depends on.

Key Responsibilities

• Act as the operational anchor for the sales team, aligning daily schedules, priorities and coverage so selling time is used well.
• Log and monitor every stage of the sales cycle — inquiries, quotations, orders and leads — so no opportunity quietly stalls.
• Keep CRM data and customer records complete, current and easy to trust for reporting and handovers.
• Chase open quotations, pending follow-ups and customer commitments to help move deals toward a close.
• Pull together regular sales reports and track outstanding tasks and deadlines across the team.
• Own customer issues from first report through to resolution, bringing in the right colleagues when a problem needs escalation.
• Liaise with Stores, Dispatch and Accounts so orders are picked, shipped and billed without avoidable hold-ups.
• Assist the CSO/HOD in tracking sales performance and in keeping the team aligned with established sales procedures.

Requirements & Qualifications

• Diploma or degree in Sales, Marketing, Business Administration or a closely related discipline.
• Two to three years spent in sales administration or sales coordination.
• Supervisory exposure in the automotive or heavy commercial vehicle spare parts sector would be a strong advantage.
• Confident with Excel and reporting, and comfortable working inside a CRM system.
• Strong customer service instincts, clear communication and the persistence to follow up until things are done.
• Well organised, detail-focused and able to juggle several deadlines at once.
• Able to build working relationships across sales and other internal departments.

To apply, send your updated CV to [email protected] with the subject line "Sales Co-ordinator". Only shortlisted candidates will be contacted for further evaluation.