Receptionist/Office Assistant

Role Overview

As a Receptionist and Office Assistant, you will be the first point of contact for visitors and customers, helping them get answers and directing requests to the right people. You will also keep everyday administrative work moving by managing communications, maintaining records, and assisting colleagues with office coordination.

Key Responsibilities

• Welcome visitors, understand the purpose of their visit, and provide courteous front-desk assistance.
• Answer incoming calls and emails, respond to routine customer questions, and pass on requests requiring further support.
• Carry out general administrative tasks that help the office run smoothly.
• Organize and update office documents and records so information can be located when needed.
• Coordinate with team members on day-to-day office requirements and follow up on assigned tasks.
• Balance multiple requests while keeping the reception area and workplace orderly.

Requirements & Qualifications

• Good verbal and written communication skills, with a polite and professional manner.
• Basic computer skills and confidence using common office applications.
• Understanding of reception, front-office service, and routine administrative support.
• Strong organization and multitasking abilities.
• A cooperative approach to working with colleagues, plus a willingness to learn.