Reception & Reservations Manager

Paris Paradis Restaurant is seeking an experienced Reception & Reservations Manager to lead its front-of-house reservations and guest reception operations. This role is ideal for hospitality professionals who have a passion for delivering exceptional guest experiences and maintaining high service standards in a luxury dining environment.

The successful candidate will manage reservations, welcome guests professionally, and ensure smooth coordination between front-of-house teams. Candidates with Dubai nightlife or luxury hospitality experience, strong organizational skills, and knowledge of reservation management systems are encouraged to apply.

Key Responsibilities:

• Manage daily reception and reservations operations to ensure a seamless guest experience.

• Welcome guests with professionalism, warmth, and excellent customer service.

• Handle reservation requests, guest inquiries, and seating arrangements efficiently.

• Maintain accurate booking records using reservation management systems.

• Coordinate with restaurant teams to ensure smooth guest flow and service operations.

• Support front-of-house activities and maintain high hospitality standards.

Requirements:

• Experience in a similar role within Dubai nightlife or luxury hospitality venues.

• Fluent English communication skills.

• French, Arabic, or Russian language skills are an advantage.

• Strong organizational and multitasking abilities.

• Strong knowledge of reservation management systems, especially SevenRooms.

• Passion for creating exceptional guest experiences.

• Strong knowledge of:

• Luxury hospitality operations.

• Guest relations and front-of-house management.

• Reservation systems and booking coordination.