Program Officer, Supply Chain
Job Overview
Position Overview
CHAI is seeking a motivated Supply Chain Program Officer to support the open eLMIS implementation study and health supply chain strengthening activities. Reporting to the PSM Program Manager, the Officer will coordinate with government and technical partners, plan, execute, and track project activities, and contribute to quality reporting and documentation.
The Officer will serve as a key point of contact for provincial health offices and MoH counterparts including MPSC, and collaborate closely with CHAI's operations and finance teams to ensure smooth programme delivery. Based in Vientiane, Capital with 30–40% travel to target provinces required. We seek a self-driven, adaptable individual with strong coordination and communication skills, able to work independently while remaining an effective team player. CHAI values resourcefulness, responsibility, tenacity, and a strong work ethic.
Key Responsibilities
- Support day-to-day implementation of the open eLMIS across target health facilities, including data entry, verification, and basic troubleshooting
- Compile and organise eLMIS data to support routine reporting and performance monitoring, and draft progress updates and field reports for review by the PSM Senior Associate
- Assist in preparing materials and logistics for eLMIS user trainings, workshops, and follow-up support visits for MoH, warehouse, and facility-level staff
- Provide on-site coaching and follow-up support to health facility staff on eLMIS use and stock management practices
- Maintain regular communication with government counterparts at central and provincial levels including MPSC and provincial health offices, and represent CHAI in technical meetings and coordination forums as required
- Support coordination and information sharing with implementing partners, and contribute to the preparation of meeting materials, minutes, and follow-up actions
- Develop and maintain work plans, activity trackers, and programme documentation, and coordinate logistics for meetings, trainings, and field visits
- Support administrative tasks and other duties as requested
Qualifications
- Bachelor's degree or higher in public health, supply chain, pharmacy, or a related field
- At least 2–3 years of relevant professional experience
- Strong written and oral communication skills in both Lao and English
- Strong coordination, planning, and organisational skills with the ability to manage multiple workstreams independently
- Excellent interpersonal skills and ability to build collaborative relationships with government and partner counterparts
- Proficiency in Microsoft Office including Word, Excel, and PowerPoint
Advantages
- Experience in health supply chain management or a related public health field
- Familiarity with health systems strengthening and PSM approaches, existing eLMIS, Health Management Information System (HMIS) and other relevant systems used in Ministry of Health Laos.
- Experience working in a donor-funded project environment
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