Product Owner - GIB/GIS Evolve

Company Details
Industry: Information Technology and Services
Description: Turnkey Africa is a leading Pan-African insurance technology and services provider. We develop, supply and manage end-to-end insurance business software solutions and services for the insurance industry. Turnkey’s flagship product, TurnQuest Insurance Suite, is one of the most dynamic products in th… Turnkey Africa is a leading Pan-African insurance technology and services provider. We develop, supply and manage end-to-end insurance business software solutions and services for the insurance industry. Turnkey’s flagship product, TurnQuest Insurance Suite, is one of the most dynamic products in the market providing a comprehensive and integrated set of applications built on a common platform, that covers the entire insurance lifecycle. TurnQuest is further augmented by data and analytics capability that gives the insurer a 360-degree view of their business. Turnkey has a reputation of the highest standards in engineering excellence and we invest heavily in R & D to ensure a future-proof product in an industry that is constantly evolving and changing. Our uncompromising attention to detail has enabled us to achieve a distinctive 100% success rate in implementation of insurance and bancassurance solutions across Africa. As a Pan-African organisation, delivering real value to our clients is core to our DNA. This culture is manifested in the makeup of our company through a combination of experience and energy that ensures our team is in the unique position of being able to provide both thought leadership and innovative advice to our clients. With a dedicated team of over 100 professionals with extensive industry knowledge and expertise, we are getting the job done! View more View less
Job Details
Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Undisclosed
Salary: Undisclosed
Other Pay: Benefits
Job Category: Administration
Job Description

Role Summary

The Product Owner (PO) owns and manages the product backlog, refining requirements, and ensuring product development efforts deliver maximum value to the business and end-users. The role bridges the gap between business needs and the development team, contributing to clear prioritization, stakeholder collaboration, and successful product delivery throughout the agile lifecycle.

Key Responsibilities

Backlog & Requirements Management

  • Maintain a transparent, prioritized, and continuously refined product backlog.
  • Collaborate with stakeholders and users to gather requirements, translating them into actionable user stories with acceptance criteria.
  • Ensure backlog items meet the principles: Independent, Negotiable, Valuable, Estimable, Small, and Testable.

Prioritization & Planning

  • Assist in prioritizing user stories based on business value, customer needs, and technical constraints.
  • Participate in backlog refinement sessions and sprint planning to ensure alignment with release goals and capacity.

Agile Delivery Support

  • Actively engage in agile ceremonies — stand-ups, sprint planning, sprint reviews, and retrospectives.
  • Provide clarity to the development team on requirements and priorities.
  • Monitor sprint progress and help resolve blockers related to requirements or priorities.

Acceptance Criteria & Validation

  • Collaborate with the development team to define acceptance criteria for all user stories.
  • Participate in sprint reviews to validate completed stories against agreed criteria.

Release & Documentation Support

  • Assist in release planning by documenting confirmed features, known issues, and upcoming priorities.
  • Ensure release documentation is accurate and available for stakeholders.
  • Understand CI/CD principles to support efficient deployment cycles.

Stakeholder Engagement

  • Act as a liaison between business stakeholders and the development team to gather feedback and clarify requirements.
  • Support product demos and provide updates on product progress.

Continuous Learning & Improvement

  • Proactively develop skills in agile product management practices, tools, and domain knowledge.
  • Seek opportunities to optimize processes for better delivery outcomes.

Behavioral Competencies

  • Teamwork & Communication: Values collaboration and promotes transparency across teams.
  • Curiosity & Passion: Seeks continuous improvement in self and team performance.
  • Accountability & Professionalism: Takes ownership of tasks and outcomes.
  • Customer Focus: Always considers business and end-user impact in decision-making.
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