Operations Assistant

Job Title: Operations Assistant

Role Objective

Our client, based in Nairobi, is seeking a highly organized and proactive Operations Assistant to support the day-to-day business operations while providing administrative and executive support to management. The successful candidate will play a key role in ensuring smooth office operations, coordinating administrative activities, and supporting executive functions in a fast-paced environment.

Key Responsibilities

• Support the day-to-day operations of the business to ensure efficiency.
• Coordinate meetings, appointments, calendars, and travel arrangements for management.
• Provide executive support, including diary management, reservations, and other personal assistant duties as required.
• Prepare reports, correspondence, presentations, and operational documents.
• Maintain organized filing systems and ensure proper handling of confidential records and documentation.
• Coordinate communication with clients, suppliers, and internal teams.
• Monitor office supplies, stationery, and equipment inventory, and coordinate timely procurement and maintenance.
• Process incoming and outgoing mail, deliveries, and courier services.
• Track operational tasks and follow up on action items to ensure timely completion.
• Support management with general administrative duties and perform any other duties assigned from time to time.

Qualifications

• Diploma in Business Administration, Communication, or a related field.
• Proficiency in MS Office Suite.
• At least 2 years of relevant work experience.

Key Competencies

• Strong organizational and time management skills.
• Excellent communication skills.
• Attention to detail.
• Professionalism and integrity.
• Problem-solving skills.
• Ability to work independently and as part of a team.
• Proactive and adaptable.