Office Support

Role Overview

This position keeps the daily operations of a busy office running smoothly by taking ownership of cleanliness, hospitality, and practical support tasks. You will be the person who ensures the workspace feels professional and welcoming for both staff and visitors, while also stepping in to help with document handling, pantry upkeep, and meeting room preparation. Your work directly contributes to a productive, organised environment where the rest of the team can focus on their core responsibilities.

Key Responsibilities

• Keep the office, kitchen, and shared spaces consistently clean and presentable, including dusting, sweeping, and wiping down surfaces.
• Prepare and serve hot beverages, water, and light refreshments for team members and guests, ensuring hospitality needs are met promptly.
• Support the administrative team with routine tasks such as photocopying, scanning, sorting documents, and basic filing.
• Receive, log, and distribute incoming parcels and documents, while also arranging outgoing courier pickups and deliveries.
• Monitor pantry stocks and office consumables, restocking supplies like tea, coffee, sugar, and stationery before they run out.
• Assist with moving office equipment, furniture, or boxes during setups, rearrangements, or deliveries.
• Inspect meeting rooms before each use, arranging seating, water glasses, notepads, and presentation materials as needed.
• Run short external errands such as bank deposits, bill payments, or purchasing urgent office items when requested by management.

Requirements & Qualifications

• Prior experience as an office attendant, office boy, or in a similar facilities support role is preferred but not mandatory.
• Basic spoken English is necessary to understand instructions and interact politely with visitors and colleagues.
• Professional presentation with a neat appearance, punctual attitude, and courteous manner at all times.
• Comfortable working both independently on routine tasks and collaboratively with the wider administrative team.
• Physically capable of standing, walking, lifting moderate loads, and carrying out cleaning and moving duties throughout the day.
• Dependable and trustworthy, with an eye for detail and a proactive approach to spotting what needs to be done.