Office Assistant - Cleaning & Front Desk Support

Role Overview

This position combines hands-on office upkeep with light reception duties, ensuring the workspace stays spotless, orderly, and welcoming for everyone on site. You will be the person who keeps daily operations running smoothly behind the scenes—handling everything from floor care and restroom sanitation to greeting visitors and supporting meeting room readiness. Your work directly shapes the first impression employees and guests have of the office, and helps create a safe, comfortable environment where people can focus.

Key Responsibilities

• Perform continuous cleaning throughout the day, including sweeping and mopping floors, wiping down desks and furniture, and tidying reception, corridors, and shared areas so the office always looks presentable.
• Manage waste collection across the building, emptying bins regularly, sorting rubbish for disposal, and responding quickly to spills or unexpected messes to keep surfaces sanitised and safe.
• Maintain washrooms to a high standard, disinfecting fixtures, restocking toilet tissue, hand soap, and air fresheners, and flagging any plumbing or maintenance issues that need attention.
• Keep kitchenettes clean and functional by washing countertops, sinks, appliances, cupboards, and utensils, and ensuring these spaces are free of clutter and food debris.
• Prepare meeting rooms before and after use by cleaning surfaces, resupplying whiteboard markers and wipers, arranging extension cables, and confirming water dispensers and jugs are filled.
• Monitor cleaning supplies and plant care, replenishing stock when it runs low and watering indoor plants to maintain a pleasant office ambience.
• Support front desk operations by assisting with opening and closing the office, welcoming visitors, notifying staff of arriving guests, and directing basic enquiries to the right person or department.
• Escalate any security, safety, or facility concerns promptly, whether that involves a maintenance fault, an unfamiliar visitor, or a hazard that could affect staff wellbeing.

Requirements & Qualifications

• Proven experience performing cleaning duties in an office, commercial building, or similar professional environment.
• Prior front desk or reception experience is a plus, but not mandatory if you demonstrate strong customer service instincts.
• Clear spoken and written English, with the ability to interact courteously with colleagues, visitors, and external vendors.
• A reliable, punctual nature with solid organisational skills and the discipline to manage your own schedule.
• Sharp attention to detail, ensuring no corner is overlooked and every task is completed to a high standard.
• Professional grooming and conduct, maintaining a friendly and approachable demeanour when representing the office.
• Comfort working independently, prioritising tasks sensibly, and following workplace procedures and safety guidelines.
• A minimum of KCSE certification; additional training in cleaning services, front office operations, or a related field is an advantage.