Manager, Program & Operations, Women’s and Newborn Health

Support In-Country Program Delivery (30%)

• Cultivate technical expertise on POCUS and AI in maternal and newborn health and become a trusted advisor providing technical support to the CHAI country teams, the ministry of health, and other national stakeholders responsible for day-to-day project implementation
• Stay current on emerging evidence, partner activities, and best practices relevant to the use of AI-enabled tools in maternal and newborn health
• Understand and translate CHAI’s market stewardship approach into practical implementation strategies in partnership with CHAI country teams
• Develop an in-depth understanding of country context, priorities, and implementation plans related to maternal and newborn health and AI
• Support data-driven program strategy and implementation, including synthesizing evidence to inform policymaking, service delivery models, research priorities, and AI development
• Lead development of tools to support sustainable program delivery e.g. assessment tools, procurement specifications, costing models, quantification tools, data dashboards, etc.

Project Management (30%)

• Independently structure and execute on multifaceted, multistakeholder project workstreams, seeking strategic guidance from manager as needed
• Work with country teams to ensure quality, timely execution of project activities in the assigned focal countries, identifying and mitigating risks where needed
• Advise on country-level project work planning and strategy to ensure alignment with the goals and commitments of the grant
• Track program progress against project milestones, proactively escalating and communicating risks
• Prepare donor reports, presentations, and technical briefs summarizing program progress, learnings, and risks and ensure deliverables meet stakeholder expectations
• Compile, review, and rationalize funding requests including work plans and budgets
• Execute other tasks as requested based on need and project priorities

Cross-Country Coordination, Market Shaping, and Global Strategy Support (20%)

• Contribute to case studies, guidance documents, and other knowledge products on implementation of POCUS and AI for women’s and newborn health to support cross-country learning
• Contribute to manufacturer engagement processes, including identifying key trends and consolidating market intelligence to support market stewardship and product access
• Support CHAI's global multi-donor coordination platform by identifying priority implementation bottlenecks or opportunities for discussion, helping align funders, manufacturers, and implementing partners around a shared strategy
• Contribute to strategic discussions and knowledge-sharing as relevant, including identifying linkages with other WNH and country-level work and ensuring project plans are integrated with other team priorities

Stakeholder and Relationship Management (20%)

• Serve as a point of contact and go-to expert for project partners (including AI developers, research partners, global CHAI teams, etc.) on in-country maternal and newborn health context and project work
• Represent CHAI in global and in-country technical working groups and coordination meetings related to POCUS and other relevant technologies for maternal and newborn health
• Cultivate relationships with key stakeholders, ensuring project success and elevating CHAI’s role in the sector
• Shape materials, deliverables, and key messages for senior internal and external stakeholders
• Model CHAI's values and actively contribute to team culture-building initiatives, including Diversity, Equity, and Inclusion efforts

• Bachelor's degree in a related field with a minimum of six years of experience in a demanding, fast-paced environment (such as management consulting, global health, or investment banking), or a master's degree in a related field with a minimum of four years of such experience
• Experience working directly with government counterparts, such as ministries of health, on health systems strengthening, digital health, or new product introduction is strongly preferred
• Knowledge of maternal and newborn health clinical management and service delivery, ultrasound and imaging technology, and/or medical device regulatory pathways is an asset
• Experience working in sub-Saharan Africa, particularly Nigeria or Rwanda, is strongly preferred
• Strong analytical and problem-solving skills; ability to use data to inform program strategy and implementation
• Demonstrated project management skills, including experience managing multiple workstreams, budgets, and timelines with minimal supervision
• Demonstrated capacity to synthesize information into actionable recommendations and effective communications for a range of audiences, including government and donor stakeholders
• Excellent written and oral English communication skills
• Excellent Microsoft PowerPoint, Excel, and Word skills
• Fluency with artificial intelligence
• Based in Nigeria, Rwanda, or another CHAI program country in Africa and willing to travel frequently and for extended periods focal countries
• Ability to be effective, calm, and flexible in a fast-paced environment, to manage multiple priorities simultaneously, and to adjust to shifting timelines and priorities
• Ability to work collaboratively and productively with a wide range of internal and external stakeholders, including government officials, regulators, and technology partners
• Willingness to work with a geographically dispersed, matrixed team across multiple time zones
• Respectful of cultural differences; exceptional diplomatic and interpersonal skills; ability to manage challenging multicultural, multi-stakeholder situations to achieve intended results
• Self-motivated and comfortable working independently
• Strong work ethic, integrity, credibility, and dedication to CHAI's mission
• Strong commitment to principles of diversity, equity, and inclusion