IT Team Leader – ERP
Posted:
Company Details
Industry:
Consulting
Website:
http://www.team11degrees.com/
Description:
11 Degrees Consulting Limited is a renowned consulting firm based in Kenya, known for its innovative solutions and client-centric approach. Established with the vision of transforming businesses through strategic consulting, 11 Degrees Consulting has a strong track record of delivering results for i…
View more
Job Details
Job Type:
Full Time
Workplace Type:
On-site
Qualification:
Diploma
Job Experience:
Mandatory
Job Location:
Nairobi County, Kenya
Closing Date:
Undisclosed
Salary:
Undisclosed
Other Pay:
Benefits
Job Category:
Information Technology
Job Description
Key Duties & Responsibilities
ERP Service Delivery & Governance
- Provide centralized ERP support across multiple business units; standardize ERP processes and configurations; define and monitor SLAs; act as escalation point for ERP-related issues.
ERP Systems Management
- Administer SAP Business One (HANA) and Zoho applications; manage multi-company configurations; coordinate system upgrades and enhancements; ensure system performance and availability.
Database & Infrastructure Administration
- Manage SAP HANA and MSSQL databases; perform performance tuning and monitoring; ensure backups and disaster recovery readiness; maintain data integrity; administer Linux and Windows ERP environments.
Reporting & Automation
- Develop standardized reports and dashboards; support financial consolidation; automate reporting processes to improve efficiency and accuracy.
User Support & Stakeholder Management
- Provide Level 2/3 support; manage support tickets based on SLAs; engage stakeholders; conduct ERP user training.
Team Leadership
- Lead and supervise the ERP support team; allocate resources; monitor performance; promote a service-oriented culture.
Qualifications & Experience
- 5+ years’ experience in ICT support
- 3+ years’ ERP systems support and management experience
- Hands-on techno-functional experience with SAP Business One and Zoho
- Experience managing ERP and cloud-related projects
- Strong experience with SAP B1 HANA, MSSQL, Linux, and Windows administration
- AWS or other cloud platform experience desirable
- Strong understanding of ERP architecture, databases, integrations, and ICT service desk operations
383 open positions on Semasocial right now
· 7536 open positions in Nairobi County, Kenya
· 6 posted in the last 7 days
CV Job Description Matcher See how well your CV matches this job and get tips to improve your chances AI Tool
This tool helps you see how closely your CV matches a job description. It also gives you simple suggestions on what to improve so you have a better chance of getting shortlisted.
Beware of Fraudsters!
Never pay anyone for job applications, interview tests, or job interviews. A genuine employer will never ask you for payment under any circumstances.
Never pay anyone for job applications, interview tests, or job interviews. A genuine employer will never ask you for payment under any circumstances.
Disclaimer & TOS: We do not guarantee the authenticity of every single job posting and are not responsible for any fraudulent activity or misrepresentation by third parties. We are not involved in any stage of the interview or recruitment process and do not charge any fees from job seekers. For further details, please read the rest of the Terms of Service.