ISP Sales Representative (Embu)

Role Overview

This is a field-based, target-carrying sales position dedicated entirely to the Embu market, where most of the working week is spent out in the community rather than at a desk. The person in this role introduces fibre and other internet connectivity packages to households, businesses and institutions, then stays with each prospect from the first conversation through to a completed installation. Because Embu is the whole territory, how well this role performs directly affects how quickly the provider grows its subscriber base and how the brand is seen across the town and its surrounding areas.

Key Responsibilities

• Hunt for new subscribers across Embu town, neighbouring estates, trading centres and peri-urban areas through door-to-door visits, market activations, roadshows and scheduled customer appointments.
• Sell fibre and other connectivity packages to both residential and business customers, matching speed tiers and service options to what each prospect actually needs.
• Continuously map the territory to identify untapped clusters — new residential developments, retail premises, schools, offices and other institutions worth approaching.
• Maintain a live pipeline of qualified prospects, follow up consistently and close deals at a pace that meets or exceeds the agreed monthly acquisition and revenue targets.
• Explain packages in plain language — what advertised speeds mean in practice, what installation involves, timelines and any prerequisites — so customers decide with full information.
• Cultivate relationships that produce referrals and repeat business, and stay in contact with customers after activation.
• Coordinate with technical and customer support colleagues on scheduling, installation and any issues that arise, so each handover runs smoothly.
• Keep accurate records of leads, customer details and daily field activity, submit regular sales and activity reports, and relay intelligence on competitor offers and changing customer preferences to management.

Requirements & Qualifications

• Diploma or degree in Sales, Marketing, Business, Telecommunications, ICT or a comparable discipline.
• At least three years of proven sales experience within an ISP, fibre, telecommunications or similar connectivity business.
• Currently resident in Embu, with practical familiarity with the town's estates, commercial areas and surrounding neighbourhoods.
• Solid grasp of ISP and fibre products, installation processes and the way homes, businesses and institutions buy connectivity.
• Demonstrated track record of hitting or surpassing sales targets.
• Willing and able to spend the bulk of the working week in the field, travelling widely across Embu and its environs.
• Strong communication, negotiation and customer relationship management skills.
• Self-driven and disciplined enough to manage your own schedule and stay productive with minimal supervision.

What We Offer / Why Join

• Full ownership of a defined territory: Embu is your patch, and the market knowledge you build here stays with you.
• Genuine autonomy — you plan your own field days and routes rather than working from a fixed desk.
• Close working contact with technical and customer support teams, giving you visibility into how connectivity is actually delivered and installed.
• A product people actively want: reliable home and business internet, sold into a market with room to grow.