Gember Supervisor

KEY ACCOUNTABILITIES

• Own end-to-end execution within Gemba , ensuring adherence to SOPs, FIFO/FEFO principles, SKU segregation, and prevention of unauthorized stock movements.
• Enforce strict traceability controls by ensuring all stock movements are physically verified, recorded in the Bin/Traceability Register, and signed off, with immediate escalation of any control breaches.
• Maintain discipline between pickers and clerks by ensuring all stock issues are formally requested, verified, and issued, eliminating informal or self-picking practices.
• Conduct and sign off daily opening and closing stock counts jointly with the Gemba Clerk, ensuring immediate investigation and escalation of any variances.
• Perform regular random physical stock checks to validate accuracy, deter losses, and ensure full SKU coverage within defined cycles.
• Communicate daily verified stock positions to Warehouse Systems & Stock Control to support reconciliation with SAP/system balances and resolve discrepancies.
• Supervise outsourced workforce performance, ensuring compliance with operational standards, zoning discipline, and contractor accountability.
• Ensure operational readiness of equipment and facility conditions, maintaining safe, organized, and efficient working environments.
• Conduct routine safety walkthroughs to enforce PPE compliance, housekeeping standards, and adherence to legal and company safety requirements.
• Identify, document, and escalate all operational, stock, safety, and compliance exceptions, ensuring full transparency and governance.

QUALIFICATIONS & EXPERIENCE

• Diploma in Supply Chain, Logistics, Warehouse Management, or related field
• 3–5 years’ experience in warehouse operations, stock control, or Gemba supervision
• Strong understanding of inventory control, traceability systems, and warehouse processes
• Working knowledge of SAP or warehouse management systems is an added advantage