Front Desk Executive
Posted:
Job Description
Patient Care & Front Desk Management
Welcome patients and visitors in a warm and professional manner.
Ensure a positive patient experience from arrival to checkout.
Address patient inquiries and guide them through clinic procedures.
Maintain patient confidentiality and professionalism at all times.
Appointment Management
Schedule, confirm, and reschedule patient appointments efficiently.
Coordinate appointments with dentists and specialists to optimize the clinic schedule.
Send reminders and follow up with patients regarding upcoming visits and treatments.
Billing & Collections
Handle patient payments, invoicing, and receipts accurately.
Coordinate with patients regarding treatment estimates and payment options.
Maintain accurate records of daily collections and transactions.
Coordination & Communication
Coordinate between patients, dentists, and the clinical team to ensure smooth workflow.
Assist with patient treatment coordination and follow-ups.
Communicate clearly with patients regarding procedures, waiting times, and clinic policies.
Quality & Administrative Duties
Maintain organized patient records and update information in the clinic management system.
Ensure the reception area is clean, organized, and welcoming.
Support clinic administration and ensure adherence to clinic standards and quality protocols.
Requirements:
Arabic Female (Fluent in Arabic and English)
Previous reception or front desk experience in a dental or medical clinic preferred
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Professional appearance and patient-focused attitude
Basic computer skills and experience with appointment scheduling systems
Ability to work in a fast-paced healthcare environment
Preferred Qualifications:
Experience in a dental clinic setting in the UAE
Knowledge of dental procedures and patient coordination
Experience handling billing, collections, and insurance coordination
What We Offer:
Professional and supportive work environment
Opportunity to grow within a reputable dental clinic
Competitive salary based on experience
How to Apply:
Interested candidates may apply through Indeed or send their CV to [email protected] with the subject line “Front Desk Executive Application.”
Job Type: Full-time
Pay: AED3,000.00 - AED4,000.00 per month
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