Fluent Portuguese Translator & Speaker

Job Title: Portuguese Speaker - Customer Support Specialist

Location: Remote or Office-based (specified per location)

Employment Type: Full-time / Part-time

About the Role

We are excited to invite Portuguese speakers to join our dynamic team. If you are ready for a meaningful career move and fluent in Portuguese, this opportunity is for you. As a Customer Support Specialist, you will be the friendly voice and helping hand for our Portuguese-speaking clients, ensuring they receive outstanding service and solutions.

Key Responsibilities

• Provide timely and professional support to Portuguese-speaking customers via phone, email, and chat.
• Resolve inquiries, troubleshoot issues, and escalate complex cases as needed.
• Maintain accurate records of interactions and follow up to ensure customer satisfaction.
• Collaborate with team members to improve processes and share best practices.
• Identify trends in customer feedback and suggest improvements.

What We Are Looking For

• Native or fluent Portuguese – both spoken and written (Brazilian or European).
• Excellent English communication skills (minimum B2 level).
• Strong problem-solving abilities and a customer-first mindset.
• Experience in customer service or a related field is a plus, but not required.
• Ability to work in a fast-paced, multicultural environment.
• Reliable internet connection and a quiet workspace if working remotely.

Why Join Us?

• Competitive salary and performance-based bonuses.
• Opportunities for career growth and professional development.
• Flexible work arrangements (remote options available).
• Inclusive and supportive company culture.
• Paid training and onboarding program.

Ready to make your next career move? Apply today and let’s grow together!