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Field Collection Officer

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Company Details
Industry: Banking
Description: We offer top-notch, long term Car financing in Nairobi and Mombasa to our prospective customers, which is up to 80% of any car's value. With MOGO’s efficient mode of services, you get to drive your dream car in a very short period of time at a very convenient interest rate. ,,,,,, ,,,,,... We have more than 6 years’ experience providing finance to passenger and commercial vehicles of all kinds, and our services are swift, prompt and professional in nature. The Company also offers logbook loans on used cars, which spans through a period of 5 years at a reasonable interest rate.
Job Description

What you will do:

  • Visiting clients with overdue cases, persuading them to make payments and ensure payment compliance.
  • Repossession of offline Bodas from clients who have failed to comply with the contractual payment schedule and where telephone follow up and demand letters deemed in effective.
  • Handle debt recovery and asset repossession in a professional manner.
  • Work closely with police officers and different government agencies on matters regarding Mogo financed asset to ensure safe custody of our asset.
  • Be well informed and up to date on new measures and laws regarding bikes and their impact on our daily operations.
  • Preparation of detailed investigation reports on missing bikes and give recommendations to internal credit analysts on risk analysis and approvals.
  • Compile reports about incidents and give recommendations on how they can be avoided in the future.
  • Be innovative on better ways of tracking and monitoring the assets.
  • Preparation of weekly and monthly actual recovery reports and strategies.

What you will need:

  • Minimum education requirement: Kenya Certificate of Secondary Education (KCSE).
  • Previous experience in debt recovery will be an added advantage.
  • Customer-oriented attitude.
  • Must have a driving License including A2.
  • Self-motivated with willingness to take initiative and solve complex problems
  • Ability to thrive in a fast-paced and sometimes high-pressure environment
  • Excellent negotiation and analytical skills
  • Fluent in English and Swahili.
  • Men are highly encouraged to apply.
  • A2 DRIVING LICENSE IS A MUST.

With us you will:

  • Basic monthly gross salary: Ksh 15,300 and performance-based bonuses as per the departmental structure
  • A friendly and dynamic work environment
  • An excellent well-being program:
  • Personal Health insurance Cover
  • Pension scheme (after probation period)
  • Active social life and events

Win

  • Fast results without the friction of bureaucracy
  • Great victories due to the transparency of the company and its goals
  • Bonuses and awards for the great work
  • Participate in victory celebrations with your co-workers

Grow

  • Together with an intelligent team
  • Yourself and the company with the established feedback culture
  • Your knowledge with training possibilities
Salary: KES Not specified
Otherpay: Benefits
Education: Diploma
Employment Type: Full Time

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