Job Title: Food & Beverage Manager
Job Overview
We are seeking an experienced and highly skilled Food & Beverage Manager to lead and oversee the daily operations of our restaurant, bar, banqueting, and conferencing service areas. The ideal candidate must have prior experience working in a hotel, resort, or similar hospitality establishment and possess strong leadership, service, and operational management skills.
Key Responsibilities
- Service Standards & Operations: Oversee all food and beverage service points, ensuring consistent quality and excellence across restaurant, bar, banqueting, and conference areas.
- Menu Coordination: Collaborate with culinary teams to design, develop, and implement menus that align with guest preferences, seasonal trends, and operational goals.
- Cost Control & Budget Management: Monitor and manage food and beverage costs, including portion control, pricing strategies, and waste reduction, to achieve financial targets.
- Stock Management: Supervise inventory levels, ordering, receiving, and storage of all food, beverage, and related supplies to prevent shortages or overstock.
- Guest Satisfaction: Proactively address guest feedback, resolve complaints, and ensure a memorable dining and event experience for all customers.
- Staff Supervision & Training: Lead, mentor, and schedule a team of servers, bartenders, and support staff; conduct training on service standards, safety, and product knowledge.
- Operational Excellence: Ensure compliance with health, safety, and sanitation regulations; maintain cleanliness and organization in all service areas.
- Event Coordination: Partner with event planners and banquet teams to execute seamless banqueting and conferencing services, from setup to service.
- Reporting & Analysis: Prepare daily, weekly, and monthly reports on revenue, expenses, and performance metrics for management review.
Qualifications & Requirements
- Experience: Minimum 3–5 years of hands-on Food & Beverage management experience in a hotel, resort, or upscale hospitality environment.
- Leadership: Proven ability to manage, motivate, and develop diverse teams.
- Operational Knowledge: Strong understanding of menu coordination, cost control, inventory management, and service standards.
- Financial Acumen: Experience with budgeting, P&L analysis, and revenue optimization.
- Communication: Excellent verbal and written communication skills in English; multilingual is a plus.
- Technology: Proficiency in property management systems (PMS), point-of-sale (POS) systems, and Microsoft Office Suite.
- Flexibility: Ability to work evenings, weekends, and holidays as required by operational needs.
- Certifications: Food safety certification (e.g., ServSafe, HACCP) is preferred.
Skills & Competencies
- Strong problem-solving and decision-making abilities.
- Exceptional guest service orientation with keen attention to detail.
- Ability to thrive in a fast-paced, high-pressure environment.
- Organizational and time management skills to handle multiple priorities.
- Collaborative mindset to work effectively with kitchen, events, and front-of-house teams.
Why Join Us?
We offer a dynamic work environment with opportunities for professional growth, competitive compensation, and the chance to be part of a dedicated hospitality team committed to excellence.
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